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PwC Polands Financial Crime Unit (FCU) team is composed of 1300 specialists who provide consulting services and operational support to global financial institutions in the area of Anti-Money Laundering Risk Regulatory ESG and other financial services. We are PwCs multi-competency center bringing together top experts in Anti-Money Laundering (AML) an area of financial services that focuses on preventing the introduction of illegal funds into a legitimate financial system. Institutions operating within the modern financial system face many challenges such as money laundering attempts the spread of organized crime and the fight against terrorist financing. These are the institutions that seek assistance from us PwC Financial Crime Unit.
We are looking for:
Banking Operations Specialist with French
Manage complaints in adherence to French legal and regulatory frameworks
Collaborate with legal teams to ensure compliance with French consumer protection laws
Engage with regulatory authorities to resolve disputes efficiently
Utilize CRM tools especially Salesforce for tracking and managing case documentation
Provide detailed and structured documentation to support case resolution.
2 years of experience in a law firm or a bank
Fluent communication skills in both French and English
Ability to manage complaints under French legal and regulatory frameworks
In-depth knowledge of French banking regulations and consumer protection laws
Proficiency in CRM tools (especially Salesforce)
Strong analytical and problem-solving skills with a structured and detail-oriented approach to documentation.
Work flexibility- hybrid working model flexible start of the day workation sabbatical leave
Development and upskilling- our full support during onboarding process mentoring from experienced colleagues training sessions workshops certification co/financed by PwC (Internal AML Certification) and conversations with native speaker
Medical and wellbeing program - medical care package mindfulness psychological support education through dedicated webinars and workshops financial and legal counseling
Possibility to create yourindividual benefits package(a.o. lunch pass insurance packages concierge veterinary package for a pet massages) andaccess to a cafeteria- vouchers discounts on IT equipment and car purchase
3 paid hours for volunteeringper month
additional paidBirthday Day off
And when you start enjoying PwC as much as we do you may recommend your friend to work with us.
CV verification
HC screening phone call
Language level verification
Interview with Specialists
Interview with Hiring Manager.
If you are interested in this position please upload your CV in English.
If you have additional questions please contact us:
Please note that we do not collect resumes in our inbox.
Your personal data will be processed for recruitment purposes by PwC Business Services spka z ograniczon odpowiedzialnoci sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the .
#LI-AT1 #LI-Hybrid
Required Experience:
Unclear Seniority
Full-Time