French Customer Service Agent in Lisbon
French Customer Service Agent in Lisbon
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Job Description
Are you ready to live and work in one of Europes most beautiful cities Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether youre solving problems or answering questions youll make a real difference every day all while enjoying the culture food and ocean views Portugal has to offer. Let your career grow where the sun always shines!
Your Job
Join the airline industry ! Help travelers across Europe North Africa and the Middle East with bookings changes and questions. Provide excellent service and create great experiences .
What Youll Do
- Support customers by phone email and chat
- Answer questions about bookings sales and complaints
- Handle sensitive cases with care and professionalism
- Create change or cancel flight reservations
- Support ticket operations: issue modify cancel
- Share accurate info in real-time to help customers decide
- Deliver positive memorable service
- Listen actively and give personalized solutions
What Were Looking For
- Fluent in French both written and spoken
- Good English skills (B2 level)
- 6 months experience in customer service (required)
- Experience in tourism/travel big plus
- Great communication empathy & teamwork
- Knowledge of GDS tools (Sabre Amadeus Galileo) advantage
- Flexibility to work in shifts
What We Offer
- New and modern office.
- Full training to help you succeed.
- Relocation support (if applicable).
- We promote inter-company mobility to work at any of our sites around the world.
- Private health insurance free after six months
- Competitive wages (14 monthly payments per year) bonus
Location
Lisbon Portugal
Employment Type
Full Time
