Overview
Esri has an opportunity for a highly motivated and detailed-oriented individual to support the administration of training and development programs for employees across the organization. You will play a crucial role in supporting training programs including maintaining schedules training records course materials and helping to ensure a seamless experience in the enrollment process. We are fueled by our mission to make a difference through Geographic Information Systems (GIS) and this is an exciting opportunity to have your work make an impact by joining the Employee Development and Training team!
Responsibilities
- Organize training program logistics and resources such as room reservations calendar updates enrollment lists participant materials survey evaluations set-up/break down annual course planning and more.
- Market course offerings internally to employees to encourage enrollment that promotes professional and technical development monitors course waitlists.
- Maintain learner and course data within the learning management system (LMS) including assignment scheduling recording and reporting.
- Support a positive learner experience. Send pre-and post-work communications monitor pre-work completion monitor email mailboxes and respond to learner inquiries forward facilitator questions appropriately.
- Partner with vendors. Organize schedules and logistics upload class rosters monitor external assessments on vendor platforms.
- Embrace teamwork and autonomy. Demonstrate the ability to excel both independently and within a collaborative team setting showcasing strong initiative and follow-up.
- Be a champion of confidentiality.Handle sensitive information and situations with confidence and professionalism.
Requirements
- 2 years of experience in an administrative role
- Excellent verbal and written communication skills with the ability to express ideas clearly
- Excellent organizational skills and superior attention to detail
- Experience with employee/customer interactions and correspondence
- Strong customer service skills
- Ability to multi-task work independently and maintain confidentiality
- Proficiency with Microsoft Word Excel and Outlook
- High school diploma or equivalent
Recommended Qualifications
- Minimum typing speed of 45 wpm
- Associates or bachelors in human resources business or related field
- 1 years of experience in human resources
- Experience with an HRIS learning management system
- Knowledge of California state and federal laws and human resources policies and practices
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