Assistant Director of Banquets
Assistant Director of Banquets
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Additional Information: This hotel is owned and operated by an independent franchisee Fontainebleau Development. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Scope of Position
The Assistant Director of Banquets is responsible for ensuring the smooth operation of the entire Banquet department in the absence of the Director of Banquets which will consist of over 121000 square feet of conference space. This leader will be a liaison between banquets and culinary conference services and stewarding. The director will administer the successful planning organization and coordination of all banquet floor activities including exceptional service execution labor forecasting and control scheduling.
Responsibilities
Ensure the property is apprised of all groups that will impact property operations.
Ensure meeting space and corresponding heart of the house areas are cleaned and maintained.
Ensure furniture and equipment are maintained and inventory levels are kept in accordance with corporate guidelines.
Work with the culinary team to ensure compliance with food handling and sanitation standards.
Maintain inventories to maximize customer satisfaction and revenue opportunities.
Review property-specific event operations annually and make appropriate adjustments.
Consult with customers to determine objectives and requirements for events such as meetings conferences and conventions.
Work directly with high-profile and high-revenue groups to ensure an excellent customer experience for all customers.
Communicate the vision for service delivery in Banquets to ensure the guest is serviced from arrival to departure.
Ensure department compliance with the JW Marriott Turnberry Miami Resort and Spa policies procedures and programs.
Any other reasonable request as required by management.
Requirements
Professional demeanor appropriate for a luxury environment.
Minimum of 3 years of progressive management experience in a luxury hotel operation.
Knowledge of Meeting Matrix CI-TY Excel Word and Micros system.
Great leadership and communication skills.
Effective at listening to understanding and clarifying the concerns and issues raised by team members and guests.
Ability to maintain composure and objectivity under pressure.
Able to handle a multitude of tasks in an intense ever-changing environment.
Effective at handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Possesses outstanding guest service skills professional presentation and sophisticated communication skills.
Education
High school diploma or GED or 2-year degree from an accredited university in hotel and restaurant management; 3 years experience in event management food and beverage sales and marketing or related professional area.
Skills and Abilities
Ability to communicate in the English language. A second language is a plus.
Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
Knowledge of proper chemical handling cleaning techniques and use of equipment/machinery.
Experience using computers and software programs such as Microsoft Office (Word Excel and Outlook).
Physical Requirements
Able to work in a fast-paced environment.
Must be physically fit to lift pull and push items up to 50 pounds.
Also requires standing/walking/reaching and bending throughout the shift.
This company is an equal opportunity employer.
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Required Experience:
Director
Employment Type
Full-Time
