Senior Employee Relations Partner

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Responsible for advising managers and HR Business Partners (HRBPs) regarding employee/labor relations situations and the interpretation of personnel policies labor contracts as well as state/federal employment laws. Provide comprehensive internal employee and labor relations consultation conduct investigations present findings and recommendations support collective bargaining negotiations and develop and maintain positive working relationships with staff leadership and union representatives. Develop and evaluate overall employee and labor relations trends/themes and proactively make recommendations to address root causes. Partner with the MGB Centers of Excellence (COEs) including the Employee and Labor Relations team as well as the Office of General Counsel (OGC) as needed. Work collaboratively with the MGB Employee and Labor Relations Center of Excellence (COE) to assess training needs and assist in the delivery of training as appropriate on employee relations and labor issues. Function as a subject matter expert and team mentor handle complex cases and investigations and lead relevant projects and initiatives.

Essential Functions

-Provides guidance and support related to employee and labor relations including policy and contract interpretation and implementation performance management corrective action employment terminations (including reduction in force) appeal/grievance process and conflict resolution.

-Addresses concerns from workforce members that impact employee experience. Conducts confidential objective and thorough investigations. Prepares and presents reports of the findings and provides consultation regarding the implementation of action plans to address concerns.

-Partners with the MGB ERLR COE and OGC on complex ERLR cases demand letters collective bargaining negotiations labor arbitrations and other proceedings as necessary.

-In partnership with the ERLR COE consults with business leaders on maintaining positive employee relations. Assists the ERLR COE with climate surveys as needed to assess the general environmental tone within a department or between departments to determine areas of employee concern.

-Partners with HRBP and leadership to develop action plans to address issues.

-Manages ADA religious and pregnancy accommodation requests. Conducts interactive dialogue process with employee operational leadership Occupational Health and other necessary participants for all accommodation requests including requests for religious medical or pregnancy-related accommodations.

-Using data including workforce dashboards identifies gaps themes trends and root causes impacting staff engagement and retention effective performance delivery of services and organizational strategy.

-Provide mentoring and training to team members lead complex workplace investigations serve in a lead capacity on various projects/committees function as a subject matter expert and assist with SOP development and maintenance.

Education
Bachelors Degree Related Field of Study required

Can this role accept experience in lieu of a degree
Yes

Licenses and Credentials

Experience
Employee Relations/HR Business Partner 5-7 years required

Knowledge Skills and Abilities
- Action Oriented - Taking on new opportunities and tackling challenges with a sense of urgency high energy and enthusiasm.
- Collaborates Building partnerships and working collaboratively with others to meet shared objectives.
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
- Decision Quality - Making good and timely decisions that keep the organization moving forward.
- Manages Complexity - Making sense of complex high-quantity and sometimes contradictory information to effectively solve problems.
- Manages Conflict - Handling conflict situations effectively with a minimum of noise.
- Situational Adaptability - Adopting an approach and demeanor in real time to match the shifting demands of different situations.
- Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.
- Knowledge Sharing and Mentorship Provides guidance and mentoring to team members and serves as an internal resource for information and support.
- Optimizes Work Processes Knowing the most effective and efficient processes to get things done with a focus on continuous improvement.

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework