User Experience Designer
User Experience Designer
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Job Description
Purpose of role
The overall purpose of the role is to ensure RI meets user needs in order to achieve business objectives. As the UX designer you contribute to creating and enhancing the user experience of Rls 150 websites ensuring it supports our business objectives and enhances our customers experience.
Youll be responsible for understanding user needs and creating design interfaces that are intuitive seamless and engaging. You will work closely with the Design Lead Product Managers Digital Content Managers CRO specialists Data Analyst Digital Marketing Managers Business Analysts Developers Testers and Business stakeholders.
Additionally youll contribute to developing and upholding our design system helping to maintain consistency. Ultimately your will help enhance the customer experience received by RIs prospective and existing customers.
Roles and Responsibilities
User Research and Analysis:
Conduct user research and competitive analysis to deeply understand user needs behaviours motivations pain points and goals. This includes evaluating how existing designs currently meet or fail to meet user needs.
Map user journeys and user flows to achieve a goal identify potential friction points and opportunities for improvement.
Analyse user feedback and data. Interpret qualitative and quantitative data to inform design choices and identify specific areas of poor performance or user frustration within existing designs.
Design and Prototyping:
Ideate and develop concepts. Brainstorm and sketch a range of concepts and solutions to user problems.
Create wireframes journey maps user flows mockups and interactive prototypes that map out the layout and functionality of screens or pages whether for new features or redesigns of existing problematic areas.
Iterate and test new or existing designs. Conduct and analyse results of user testing A/B testing as well as analyse web analytics. Identify prioritise and recommend usability and user experience improvements prioritise recommend and iterate designs.
Information Architecture:
Determine structure and organisation of content and features in a logical and intuitive way making it easy for users to find what they need quickly.
Create site maps of the hierarchical structure of a website or application evaluate the current logic and identify opportunities for improvement.
System Management:
Ensure designs are consistent with the RI design system.
Contribute to the development and maintenance of RIs design system.
Collaboration and Communication
Collaborate within a cross-functional team as well as colleagues within the Digital Product team.
Work closely with all colleagues to ensure designs are feasible align with business goals and meet user needs.
Understand the objectives and constraints of the project that are working on.
Write clear specifications and guidelines. Provide detailed documentation for developers to ensure accurate implementation of designs.
Test completed development. Thoroughly review implementation of designs provide succinct and timely feedback to developers and testers.
Present design solutions. Clearly communicate designs research findings and rationale to stakeholders.
Illustrate Value of Design
Support Product Managers Design Leads and CRO specialists to quantify the problem/opportunity articulate business cases define appropriate success metrics and prioritise.
Requirements
Key Skills and Competencies
Deep understanding of UX and UI design principles practices and methodologies.
Proficiency in design tools such as Figma.
Ability to conduct user research usability testing and data analysis.
Good understanding of accessibility standards.
Strong eye for detail and aesthetics.
Proficient at creating wireframes journey maps user flows mockups and interactive prototypes.
Excellent problem-solving abilities.
Strong communication and presentation skills.
Ability to work effectively in a fast-paced and iterative environment.
Ability to complete high-fidelity UI design is highly desirable
Experience & Qualification
Minimum of 2 years of experience in UX design this is a mid-level role.
The following are highly desirable:
Degree in Human-Computer Interaction Graphic Design Interaction Design or a related field.
Professional certifications from NNG or Google UX Design Professional
Experience of website and conversion rate optimisation.
Experience in a B2C or B2B service industry.
Benefits
- Competitive salary
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
At Rentokil Initial our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age gender gender identity gender expression ethnicity sexual orientation disabilities religion or beliefs has the potential to thrive and contribute.
We embrace the differences that make each of our colleagues unique fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything
Be Yourself in Your Application! At Rentokil Initial we value innovation but we want to see the real you! While AI can help with structure and grammar make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Employment Type
Full-Time
