Director, Financial Aid
Director, Financial Aid
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Bachelors degree required. Any and all degree(s) must be from an accredited institution of higher learning. Five (5) or more years of progressively responsible experience in a supervisory role in a student-centered service-oriented financial aid office required. At least three (3) years of previous experience at a financial aid director level required. Proven knowledge of Title IV federal financial aid regulations state grant financial aid regulations and federal financial needs analysis required. Experience with enterprise-wide information systems database required. Must be comfortable navigating the database and also designing processes data queries and maintaining system integrity. Extensive knowledge of computer based financial aid packaging and reporting systems required. A history of streamlining processes using automation and self-service is required. Strong analytical skills required. Must possess the ability to engage in data analysis strategic projections and to incorporate financial aid leveraging and other strategies to impact the overall enrollment management and student success goals of the College required. Student outreach experience and the ability to communicate with a diverse group of students and parents and other internal and external constituents regarding financial aid is required as is a demonstrated ability to establish and maintain effective working relationships across departments and with all constituent groups. Computer proficiency in Microsoft Word Excel and the Internet required. Demonstrated ability to create and manage spreadsheets and databases and to utilize data to make informed decisions required. Must have the ability to research regulations and to connect with a professional network. Demonstrated evidence of strong leadership and management skills required. Must possess the ability to keep staff motivated and working at optimum levels especially at peak times and establish a customer service-focused culture balanced with accurate processing. Must possess strong organizational skills and be detail oriented with an emphasis on excellence in student service. Excellent communication (oral and written) via all media (phone face to face email text and live chat) required to effectively interact with students the general public College staff and faculty required.
Preferred Qualifications
Masters degree preferred. Experience using Ellucian/Banner strongly preferred. MS Access proficiency preferred. Experience in and appreciation for a collective bargaining environment preferred.
Required Experience:
Director
Employment Type
Full Time
