Patient Care Coordinator
Patient Care Coordinator
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1 Vacancy
Job Description
Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorship and leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship development and leadership programs
- And more
Description
Were looking for aPatient Care Coordinatorfor this entry level position who will be the first contact with patients and provide a great patient experience. This individual will:
RESPONSIBILITIES:
- Schedules appointments for new and established patients and serves as the primary point of care for these patients and their families.
- Additional duties may include:
- Scheduling return visits
- Scheduling ancillary appointments
- Registering or scheduling new patients
- Scheduling imaging and procedures within their local clinic
- Completing patient data forms
- Coordinating provider referrals Retrieving medical records
- Acts as an administrative resource for all staff in the coordination of a patients care.
- Works collaboratively with management to remedy or escalate patient complaints.
- Covers for front desk and other back-office staff as needed.
- Provides basic support for the training of new PCCs and other administrative staff as needed.
- Completes precertification authorizations as required.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
- High school diploma or GED required;
- 12 months of customer service experience or 6 months of healthcare experience in a similar role is required.
- A bachelors degree or enrolled in a bachelors program will be considered in lieu of experience.
- A successful candidate will possess the following competencies and skills: Ability to provide a high level of customer service; Excellent communication skills both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.
Additional Details
Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.
Required Experience:
IC
Employment Type
Full-Time
