Operations Supervisor

About Belle

Belle is a fast-growing healthcare company revolutionizing in-home care starting from the feet up. More than 25 million U.S. seniors can no longer safely care for their feet contributing to over $38 billion in avoidable medical costs each year.

Belle trains and deploys a network of Community Health Workers known as Belle Technicians to deliver in-home foot exams preventive care and care management. Backed by advanced data science our care model detects emerging health risks early often before they escalate. When issues arise our telehealth team and nurses coordinate follow-up care and take action.

The result Belle delivers clinical outcomes on par with blockbuster drugs without a single pill. Our model helps prevent complications reduce hospital visits and improve quality of life all with care that people genuinely love.

Our mission: Bring Joy to Healthcare. Join us if our cause inspires you!

About This Role

As Belles first Operations Supervisor in Missouri youll drive growth build a strong team and create community impact in a brand new market. This role blends recruitment market development and operational excellence ensuring seniors receive life-changing in-home care.

Youll recruit develop and empower a high-performing team foster key partnerships and use grassroots marketing to drive awareness. If you thrive in a fast-paced entrepreneurial environment and enjoy making an impact this is your opportunity to lead and grow with Belle.

Key Responsibilities

Market Growth & Business Development

• Execute grassroots marketing initiatives (e.g. door-to-door selling) to build brand awareness and establish Belles presence
• Develop and maintain partnerships with healthcare providers community organizations and local groups
• Travel throughout your marketto support business development efforts as needed

Team Leadership & Development

• Lead recruitment interviewing and hiring/training of qualified Belle Technicians
• Collaborate with Learning & Delivery to execute thorough onboarding programs
• Provide ongoing coaching and performance management to ensure service excellence
• Foster a positive team culture through regular events and engagement initiatives

Operations & Quality Management

• Manage daily operations using company software and project management tools
• Ensure timely completion of administrative tasks and reporting requirements
• Monitor and optimize key metrics including on-time and appointment completion rates
• Implement effective scheduling strategies to maximize appointment fulfillment
• Ensure accurate clinical data collection and documentation
• Conduct regular shadowing sessions to maintain quality standards
• Monitor attendance and develop solutions to minimize service disruptions
• Drive continuous improvement through performance data analysis

Qualifications

• Bachelors degree in Business Administration Healthcare Management or a related field preferred
• Previous experience managing a remote workforce preferably in healthcare or service-related industries
• Physically reside in the state of Missouri.
• Strong organizational and leadership skills
• Excellent communication and interpersonal abilities
• Knowledge of scheduling strategies and attendance policies
• Familiarity with healthcare service delivery
• Demonstrated experience in business development grassroots marketing or market expansion initiatives
• Willingness to travel as needed to support growth and outreach efforts
• Fluency in Spanish preferred; English proficiency required

Benefits

• Competitive compensation based on experience
• Health Dental and Vision Insurance Benefits
• 401k
• PTO Sick and Paid Holidays
• Opportunity for significant career growth and expansion of responsibilities
• Ability to reshape an industry and protect lives

Belle is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Belle does not make hiring or employment decisions on the basis of race color religion or religious belief ethnic or national origin nationality sex gender gender-identity sexual orientation disability age military or veteran status or any other basis protected by applicable local state or federal laws or prohibited by Company policy. Belle also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.