About the Role:

OSTTRA India

The Role: TOC Engineer

The Team: The OSTTRA Technology teamis composed of Capital Markets Technology professionals who buildsupportand protect the applications that operate our network. The technology landscapeincludeshigh-performance high-volume applications as well as compute intensive applicationsleveragingcontemporary microservices cloud-based architectures.

The Impact: Together we build support protect and manage high-performance resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.

Whats in it for you:

We are looking for an experienced IT professional to join our team as a Monitoring and Workflow Automation Specialist. In this role you will be responsible for enhancing our IT Operations by creating insightful monitoring dashboards and automating key processes. You will primarily work with tools like Grafana Jira and other ITSM platforms to connect our systems improve visibility and make our incident management process faster and more efficient.
This is not a software development role. We are looking for a practical problem-solver who excels at using the built-in features of tools to create smart automated workflows.

Responsibilities:

• Develop Monitoring Solutions:Design build and maintain real-time monitoring dashboards in Grafana to provide clear visibility into the health of our applications and infrastructure.

• Automate Workflows:Create and manage automation rules between our monitoring systems and Jira. For example automatically create a Jira ticket from a critical Grafana alert.

• Improve Incident Management:Streamline the incident lifecycle by automating ticket creation assignment and escalation processes within Jira and our ITSM tool.

• Integrate Tools:Ensure seamless data flow between different platforms (e.g. monitoring alerts ITSM tickets and Jira tasks) to create a single unified operational view.

• Process Improvement:Continuously identify opportunities to reduce manual effort and improve response times by optimizing existing workflows and tool configurations.

• Collaborate with Teams:Work closely with IT Operations Engineering and Support teams to understand their needs and build solutions that make their jobs easier.

• Documentation:Maintain clear documentation for all created dashboards workflows and automation rules.

What Were Looking For:

• Overall Experience:7 years of experience in IT Operations Systems Administration or a similar role.

• Grafana:Proven hands-on experience creating and managing complex dashboards in Grafana. You should be comfortable connecting various data sources and visualizing metrics effectively.

• Jira:Deep knowledge of Jira particularly in workflow automation. You must be skilled at using Jira Automation creating custom workflows and integrating it with other tools.

• ITSM Tools:Strong experience with at least one major ITSM platform (such as ServiceNow BMC Remedy or similar) and understanding of core ITIL processes like Incident Problem and Change Management.

• Problem-Solving Mindset:A strong ability to understand operational challenges and design practical tool-based solutions without needing to write custom code.

• Excellent Communication:Ability to clearly explain technical concepts and solutions to non-technical stakeholders.

What We Consider a Strong Plus:

• Familiarity with other monitoring tools (e.g. Prometheus Zabbix Datadog).

• Basic understanding of scripting (like PowerShell or Python) for simple integration tasks.

• Experience in a cloud environment (AWS Azure or GCP).

The Location: Gurgaon India

About Company Statement:

OSTTRA is a market leader in derivatives post-trade processing bringing innovation expertise processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks providing a proven suite of Credit Risk Trade Workflow and Optimization services. Together these solutions streamline post-trade workflows enabling firms to connect to counterparties and utilities manage credit risk reduce operational risk and optimize processing to drive post-trade efficiencies.

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20 years: MarkitServ Traiana TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms connected using powerful integration and transformation capabilities.

About OSTTRA

Candidates should note that OSTTRAis an independentfirm jointly owned by S&P Global and CME Group. As part of the joint venture S&P Global providesrecruitmentservices to OSTTRA - however successful candidates will be interviewed and directly employed by OSTTRA joiningour global team of more than 1200 posttrade experts.

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20 years: MarkitServ Traiana TriOptima and Reset. OSTTRA is a joint venture owned 50/50 by S&P Global and CME Group.

With an outstanding track record of developing and supporting critical market infrastructure our combined network connects thousands of market participants to streamline end to end workflows -from trade capture at the point of execution through portfolio optimization to clearing and settlement.

Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology playing a central role in supporting global financial markets.

Learn more at.

Whats In It For You

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Fraud Alert:

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