Application Support Engineer
Application Support Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Application Support EngineerAbout your role:
As Application Support Engineer (AppOps) you will be part of a supportive and flexible environment that encourages thinking outside of the box. Working with other members of the Technical Operations team you will be responsible for the installation configuration operation and maintenance of our Windows Servers environment. You will also be responsible for the technical operations of the Director and Nautilus product suite which provides support and access so our financial clients can effectively perform their jobs and run their financial ideal candidate will be capable of analyzing and solving complex production issues and performing the root cause analysis.
What youll do:
- Develop configure and maintain OnBase Solutions (Processor Models Workflow Unity)
- Analyze business processes and pursue application improvements
- Troubleshoot and resolve system issues and user-reported problems
- Collaborate with peers and infrastructure teams
to optimize workflows - Maintain security protocols and compliance standards under our application umbrella
- Document processes and provide technical support for application systems
- Analyze and improve delivery performance using relevant tools and metrics
- Maintains on-call availability to respond to application inquiries; must be flexible and available with the scheduling
Experience youll need to have:
- 10 years of experience with OnBase administration and development
- 5 years of experience in SQL scripting Microsoft stack
- Experience with monitoring tools Dynatrace or Splunk
- Experience working in a ServiceNow ticketing environment
- Automation driven skills - Harness or GitHub
- Robotic process automation tooling UIPath or Automation Anywhere
- Ability to troubleshoot technical issues and work collaboratively with cross-functional teams
- Bachelors degree in Computer Science Information Technology or related field
Experience that would be great to have:
- Working in an on-call environment to respond to application inquiries; must be flexible and available with scheduling on a rotational basis
- Experience working with databases
- Excellent communication and problem-solving skills
How youll work:
- Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday.
- This role requires use of a computer and audio equipment.
Sponsorship:
- In order to be considered you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Employment Type
Full-Time
