General Manager, Capolinea - Signia by Hilton Atlanta
General Manager, Capolinea - Signia by Hilton Atlanta
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Job Description
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
At the iconic Signia by Hilton Atlanta we are seeking a General Manager for our specialty restaurant Capolinea!
This hotel is the destination for upscale hospitality imaginative dining and world-class events. With the legendary Georgia World Congress Center as their backdrop this 976-room property is showcasing soul of Atlanta in a whole new way! This leader will report to the Director of Outlets whilst leading an Assistant General Manager a Lead Host and 18 hourly team members.
The ideal candidate will possess a minimum of three years of fine dining management experience as well as a minimum of one year hotel food and beverage management. Proven ability to take ownership of restaurant brand and elevate guest experience is a must!
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
As a Restaurant General Manager you would be responsible for directing and administering the activities and services of a designated restaurant(s) in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Plan and direct all aspects of restaurant operations to include but not limited to guest service standards and initiatives product quality cost controls and overall profitability marketing initiatives systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include but not limited to providing supervision and professional development conducting counselling and evaluations and delivering recognition and reward
- Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy
- Maximize efficiency technology system(s) (i.e. Open Table)
- Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly
- Ensure compliance with health safety sanitation and alcohol awareness standards
- Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue including but not limited to creating new menus and cross-selling products and services hotel-wide
- Recruit interview and train team members #LI-GL1
Required Experience:
Director
Employment Type
Full-Time
