Student Worker - Office Assistant - Allen and Dawson Residence Hall - BC

Job Title: Office Assistant - Allen and Dawson Residence Hall

Job Classification:Administrative and Office Services Student

Department: Campus Living and Learning

Hiring Manager: Laura Robertson

Contact:

Work Schedule: Minimum 10 hours a week between the hours of 7am-1am

Desired Length of Employment: Fall/Ongoing

Pay Rate: $8.00

Key Components:

The purpose of the Office Assistant (OA) position is to provide administrative and relational support to on-campus communities at Baylor University. As employees of Campus Living & Learning we expect OAs to recognize the value and importance of the on-campus living experience. In this way the OA should be a helpful resource and referral agent for residents parents visitors and faculty/staff in our communities. OAs are expected to uphold Campus Living & Learnings Customer Service Standards. In addition the OA plays a vital role in the safety and security of our residential communities by being aware of escort and visitation policies verifying resident identity when applicable and communicating issues of concern to other residence hall support staff. Must have completed at least one semester as a Baylor student.

Office Assistants are required to be professional friendly courteous helpful and proactive. Office Assistants must be in good standing at Baylor University (minimum 2.5 cumulative GPA) while in the position. If the Office Assistants GPA is below a 2.5 the Office Assistants work agreement may be terminated. A successful candidate for the Office Assistant position will exhibit the following characteristics: good time-management organizational and administrative skills sound judgment ability to manage multiple tasks good communication skills ability to be flexible and work well with others and a commitment to student interaction. Failure to comply with or adhere to Baylor University policies Campus Living & Learning policies or state/federal laws could result in immediate loss of position and benefits.

Responsibilities:

• Monitor door security and inform appropriate staff if any issues arise i.e. Community Leaders (CLs) Residence Hall Director (RHD) and Safety and Security Education Officers (SSEOs).
• Provide administrative support to residents including but not limited to: room access support e.g. unlock codes checking out equipment technical support.
• Be knowledgeable of on-campus locations and resources.
• Support residents in communicating issues of concern to other members of the hall staff. Enforce and uphold Campus Living & Learning policies and procedures.
• Complete other administrative tasks as assigned by supervising RHD

Preferred Qualification: Federal Work Study (FWS) eligible.

Job Description:

• Greet visitors with excellent customer service
• Provide general office administrative or clerical support
• May assist with handling incoming and outgoing correspondence including phone calls messages and mail
• May assist with routing and resolving questions or information requests
• May assist with document preparation filing office records
• Ensure confidentiality of all pertinent information
• May assist with office supplies and organization of common areas
• May assist with data entry tasks spreadsheets and reports
• Perform all other duties as assigned to support Baylors mission
• Ability to comply with University policies
• Maintain regular and punctual attendance
• Typing
• Ability to learn a computer program for Front Desk functions
• Ability to complete administrative tasks as requested
• Ability to provide customer service to a diverse population
• Ability to work on a team
• Time management
• Sound judgement to respond to needs or crises as they arise
  

Employer: Baylor University

Work Location: Allen and Dawson Residence Halls