Billing Supervisor
Billing Supervisor
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Job Description
Job Details
Description
Title:Billing Supervisor
Location:Riverhouse -211 SE Caruthers Portland OR 97214
Schedule:This is an in person position Monday - Friday 8:00AM - 4:30PM
Wage Range:$26.00-$32.00Non-Exempt
If you are a motivated and dedicated Billing Supervisorlooking for an opportunity to contribute to an organization making a positive impact we want to hear from you!
At NARA NW youll find a supportive and inclusive work environment where every member of our team is valued and respected. Whether youre passionate about healthcare behavioral health education or social services theres a place for you to make a positive impact.
Company Mission:
The mission of NARA NW is to provide education physical mental health services and substance abuse treatment that is culturally appropriate to American Indians Alaska Natives and anyone in need.
About the Company:
At NARA NW we deliver services and support to Native American and Alaska Native communities helping individuals lead healthier more fulfilling lives.
With over 450 employees across a variety of programsincluding medical and dental care addiction treatment housing assistance and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement all while making a tangible positive impact on the lives of others.
Position Overview:
This role is pivotal in ensuring timely and accurate claim submission denial management and process improvement. The Billing Supervisor will serve as a key resource for training workflow optimization and team performance monitoring but will not be responsible for issuing disciplinary action. Instead they will provide valuable insights into team performance and assist the Billing Manager in identifying and addressing challenges within the department.
What you will do:
Collaboration & Department Support:
- Assist the Billing Manager in overseeing the Billing Specialist team ensuring accurate processing of charges claims and payments.
- Provide guidance training and support to Billing Specialists to ensure efficient workflow and high-quality performance.
- Review the performance of the billing team providing constructive feedback and identifying opportunities for development and process improvement.
- Serve as a go-to team resource for complex billing issues and troubleshooting.
- Support the Billing team in resolving escalated billing issues and coordinate with payers when needed
- Work closely with the Billing Specialists and the Billing Manager to resolve outstanding claims and bottlenecks affecting cash flow.
- Assist the Billing Manager to ensure compliance with Oregon Medicaid Medicare Advantage and private insurance billing requirements.
- Works collaboratively and maintains professional boundaries with clients other NARA staff team members and always treats everyone with respect
- Billing and Claims Processing:
- Process insurance A/R accounts and follow up on outstanding claims.
- Review EOBs research denials and resubmit claims as necessary.
- Verify eligibility using online systems and databases.
- Key in tickets enter traceable notes and ensure all billing transactions are recorded accurately.
- Identify denial trends and assist the Billing Manager in implementing corrective actions to reduce rejections.
- Submit secondary insurance claims.
- Assist with payment posting adjustments and claim status corrections.
- Submit claims to DSHS and file claim batches as needed.
Qualifications
We would like to hear from people that have:
REQUIRED EDUCATION AND EXPERIENCE AND OTHER REQUIREMENTS:
Minimum 2-5 years medical billing experience
Experience with Medicaid Medicare/Medicare Advantage and Commercial insurance billing
Experience with denials management AR follow-up claims submission and claims resolution.
Experience with billing data to identify trends.
Experience with training staff and developing process improvement strategies.
Excellent communication problem-solving skills conflict resolution skills and customer service skills.
Collaborate effectively with team members to maintain a productive and supportive work environment without enforcing disciplinary action.
Must pass pre-employment or for cause drug tests
Must pass criminal background and DMV checks.
PREFERRED EDUCATION AND EXPERIENCE:
Knowledge of PPS rates and AR reconciliation.
Prior leadership or mentoring experience in a medical billing setting.
Experience in Athena Practice Management system preferred.
Experience working within the Native American/Alaska Native community preferred
Whats in it for you
14 Paid Holidays:New Years Day Martin Luther King Jr. Day Presidents Day Memorial Day Juneteenth Battle of Little Big Horn Independence Day Labor Day Native American Day Indigenous Peoples Day Veterans Day Thanksgiving day after Thanksgiving and December 25th!
Benefits:Employees working 20 hours or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire.
- Affordable Medical Dental and Vision Insurance through Kaiser Permanente
- 14 PaidHolidays (Listed Above)
- 13 Paid Days of Sick Time
- 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
- $50000 Life Insurance & AD&D
- Short Term and Long-Term Disability
- Flexible Spending Account
- Health Spending Account
- 401(k) with 4% Match
- Employee Assistance Program
- Inclement Weather Days (Snow Days)
- Referral Program- (Up to $1000 Dollars)
- Company Phone
- Company Laptop
- Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit FQHC
How to apply:
- To Quick Apply go toCareers NARA NW ()
- Look for the position you want to apply for and submit a resume (Required) and cover letter (Not required) thats all!
- Feel free to contactif you have any questions or would like to know where your application is in the process.
NARA NW Mission: Our mission is to provide education physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians Alaska Natives and everyone in need.
NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission all employees agree to refrain from illicit drug use marijuana use and prescription drug abuse both on and off the job. In addition all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming discussing or promoting the use of alcohol on the job on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober.
Consistent with NARA NWs sobriety policy all employees volunteers interns and contractors as applicable are required to sign a Drug-Free/Alcohol-Free Workplace Certification Form and NARA NW Modeling Sobriety Policy Form as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart
Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25 US Code Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities skills or working conditions associated with the position. While it is intended to accurately reflect the positions activities and requirements the agency reserves the right to modify add or remove duties and assign other duties as necessary.
Required Experience:
Manager
Employment Type
Full-Time
