Posting Summary
Rutgers The State University of New Jersey is seeking a Senior Program Coordinator (Academic Services and Student Records) for the School of Engineering. This role oversees the day-to-day operations of the Office of Academic Services ( OAS ). This individual working under the guidance of the Assistant Dean/Director of Advising will facilitate all academic services operations and administrative tasks for the School of Engineering Office of Academic Services including registration activities transcript and student record maintenance graduation certification and more. Among the key duties of the position are the following: Consistent implementations of academic policy clear communication of policy to students faculty and all stakeholders. Provides consistent accurate and confidential record keeping and maintenance of academic records across multiple systems. Supports the Assistant Dean/Director of Advising in overseeing all administrative functions of OAS including maintaining accurate absence records scheduling and supervising student workers and overseeing the work of administrative team.
Overview
Rutgers The State University of New Jersey is a leading national research university and the State of New Jerseys preeminent comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey Rutgers University is committed not only to the students and the State that we serve but also to the faculty and staff who work on our campuses . For two consecutive years Rutgers is ranked on Forbes list of Americas Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publications 2023 list. Rutgers commitment to its employees includes maintaining and fostering a safe diverse and respectful workplace environment creating employment opportunities for our nations military veterans and ensuring accessibility and accommodation for individuals with disabilities.
Preferred Qualifications
Experience with Rutgers and student information systems such as RUT -Admin RU-Transfer Degree Navigator and Navigate 360. Experience with DocuSign Qualtrics Canvas and Salesforce. Previous experience supervising student workers and/or managing the workflow of administrative support staff. Knowledge of Rutgers-New Brunswick resources such as the Rutgers Learning Center Dean of Students CAPS Health Services Career Exploration and Success. Understanding of the undergraduate programs at SOE as well as institutional knowledge of SOE and university policies for Rutgers-New Brunswick. Creative thinker with an interest in improving efficiency.
Required Experience:
Senior IC