Job Description
BASIC FUNCTION : Under the direction of an Associate Dean review and make decisions regarding awards and monitor the eligibility of aid applicants District-wide; maintain financial aid records in accordance with computerized accounting/management systems; assist with financial aid program planning and implementation; assist in the coordination of scholarships and guaranteed student loan programs. DISTINGUISHING CHARACTERISTICS : The Financial Aid Technicians make decisions regarding financial aid awards on a variety of programs. The Senior Financial Aid Technician reviews award decisions provides work direction and guidance and meets with students regarding grievances or decisions.
Physical Demands
ENVIRONMENT : Office environment. PHYSICAL ABILITIES : Exchange information in person or on the telephone. Operate a computer keyboard. Read and assure accuracy of various forms and reports. Sitting or standing for extended periods of time. Bending at the waist kneeling or crouching to retrieve and store files. HAZARDS : Contact with dissatisfied or abusive individuals.
Required Qualifications
KNOWLEDGE OF: Applicable software. Modern office practices procedures and equipment. Correct English usage grammar spelling punctuation and vocabulary. District organization operations policies and procedures. Applicable sections of State Education Code. Personal and financial problems encountered by low income and non-traditional students. Methods and practices of record-keeping and reporting. Principles and techniques of interviewing and training. Rules regulations and policies of federal State and Campus student financial aid award programs. Accounting principles and procedures. ABILITY TO: Assist with planning organizing overseeing and evaluating of financial aid programs and office services. Perform financial and statistical record-keeping work for a variety of federal and State financial aid programs. Prepare and maintain complete and concise reports files and records. Read interpret apply and explain complex laws regulations policies and procedures regarding student financial aid and awards. Exercise sound judgment in reviewing student financial aid applications. Relate to various types of students. Coordinate operations with support services in payment of aid to students. Operate a variety of office equipment including computer terminal programmable calendar and typewriter. Make arithmetic computations with speed and accuracy. Establish and maintain cooperative and effective working relationships with others. Work independently with little direction. Work confidentially with discretion.
Required Experience:
IC