Document Control Lead

About the Position

Were seeking an experienced Document Control Lead to support large heavy-civil infrastructure programsincluding highways roads bridges transit (including rail and bus) and airport projects delivered through both traditional and alternative methods. In this role youll oversee the full document control lifecycle with a strong emphasis on SharePoint-based document management and workflow automation. Youll collaborate closely with technical teams and both internal and external stakeholders to ensure all program documentation is consistently accurate up-to-date properly approved securely stored and readily accessible.

This is a long term full-time hybrid (3 days in office 2 of which must be Tuesdays and Wednesdays) position located in San Francisco CA.

Responsibilities

• Maintain and enforce document control processes from initial creation through final archiving leveraging SharePoint and related platforms.
• Oversee day-to-day operations for incoming and outgoing documentation including quality control of consultant and contractor submittals.
• Assign and validate metadata document versions and status codes to ensure full traceability and audit compliance.
• Ensure all documents align with internal and contractual metadata standards including document numbering revision control and classification.
• Administer SharePoint system permissions user roles and license allocations in coordination with IT and program stakeholders.
• Troubleshoot and support workflow automations (e.g. Nintex); implement interim workarounds and propose long-term system enhancements.
• Oversee the integrity of the programs document repository ensuring consistent metadata practices robust search functionality and reliable reporting.
• Develop and maintain user training materials; lead onboarding and recurring training sessions for SharePoint and InEight users.
• Prepare document control logs version histories and compliance documentation to support internal and external audits.
• Collaborate with project managers QA personnel technical leads and contractors to ensure alignment on document workflows and metadata standards.
• Serve as the point of contact for document control and SharePoint-related help desk support.
• Participate in system upgrades migrations and new platform rollouts to enhance document control efficiency and standardization.

Attributes

• Strong attention to detail particularly in metadata entry and validation.
• Excellent written and verbal communication and interpersonal skills.
• Excellent multi-tasking and organizational skills.
• Collaborative mindset that fosters teamwork trust and positive relationships.
• Natural curiosity problem-solving abilities and a passion for continuous improvement.

Minimum Qualifications

• Bachelors degree in engineering construction management technical writing business administration or related field or equivalent combination of education and experience.
• 8 years document control experience on heavy civil highways roads bridges airports or transit projects.
• Familiarity with ISO standards and compliance frameworks.
• Working knowledge of DMS platforms (e.g. SharePoint InEight or similar).
• Proficiency with Microsoft SharePoint administration and workflow.
• Proficiency with Microsoft Office Suite/Office 365 (e.g. Outlook Teams Word Excel PowerPoint etc.)

Preferred Qualifications

• Masters degree in engineering construction management technical writing or business administration.
• 12 years document control experience on heavy civil highways roads bridges airports or transit projects.
• Expertise in SharePoint Online document libraries permissions management and workflow automation tools such as Nintex or Power Automate.
• Proven ability to manage full document lifecycle and enforce metadata compliance across high-volume environments.
• Hands-on experience with various DMS platforms.
• Familiarity with ISO 19650 standards government compliance requirements and program-level QA/QC procedures.

Compensation Details

The salary range listed for this role is $104k-$119k/year ($50-$57/hour). Please do not let our salary range deter you from applying if you are interested in the role. The final salary offered will be based on multiple factors and thoughtfully aligned with each candidates level of experience breadth of skills total education achieved certifications/licenses that have been obtained etc.

Just LOOK at the Benefits We Offer!

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health dental and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus
• Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and if necessary the Department of Homeland Security (DHS) with information from each new employees I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities in accordance with all applicable local state and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills for the position.

Luster does not accept unsolicited resumes. In the absence of a signed agreement Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel including those submitted to Luster hiring managers are deemed to be the property of Luster.

Please email for accommodations necessary to complete the application process.