Epic Willow Pharmacy Application Analyst Lead
Epic Willow Pharmacy Application Analyst Lead
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1 Vacancy
Job Description
Welcome to Ovation Healthcare!
At Ovation Healthcare weve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcares vision is to be a dynamic integrated professional services company delivering innovative and executable solutions through experience and thought leadership while valuing trust respect and customer focused behavior.
Were looking for talented motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcares corporate headquarters is located in Brentwood TN. For more information visit .
Job Summary
The Epic Willow Pharmacy Application Analyst Lead provides advanced technical support and leadership for complex clinical and pharmacy applications ensuring optimal performance and alignment with organizational needs. This role leads application administration efforts for Willow Inpatient Willow Ambulatory Willow Inventory and Specialty Pharmacy modules. Coordinates team resources to analyze user needs implement and optimize systems and troubleshoot technical issues. The Pharmacy Analyst Lead provides mentorship and guidance to team members on complex challenges and subjects.
As a team leader the Pharmacy Application Analyst Lead prioritizes tasks manages work plans and facilitates communication across teams to meet deadlines and resolve escalated issues. This position ensures seamless integration of applications with cross-functional systems and guides or leads projects or project tasks to successful completion.
Key responsibilities include performing expert-level system analysis administration and consulting translating clinical and pharmacy workflows into system configurations and conducting comprehensive testing for system updates and integrations. The role also involves monitoring system operations maintaining data integrity and staying informed about emerging technologies to support healthcare advancements.
Additional responsibilities may be assigned as required to support the organizations goals.
Essential Job Functions
Thorough understanding of workflows for multiple Epic Willow modules .
Collaborates with internal and external technical and end-user groups to ensure applications and third-party systems meet the organizations clinical and business needs
Maintains knowledge of new technical concepts and solutions and their application to healthcare; assists with implementation and support of third-party systems
Performs in-depth analysis of end-user department workflows data collection report details and other technical issues related to design and build decisions
Conducts complex qualitative and quantitative analysis on data and information collected during application data collection/gathering
Converts/translates business and clinical functionalities into system configurations and validates workflows
Plans prepares and executes test scripts for application testing new release testing integration testing and user acceptance testing
Documents test results design change control system problems and internal procedures according to departmental standards
Provides technical application support triage and troubleshooting for complex applications; participates in on-call coverage for off-hours and application validation during scheduled downtimes
Monitors systems for data quality efficiency operation and data integrity and appropriately escalates issues/problems
Ensures all aspects of the application integrate with other cross-functional applications used by the organization
Experience
Proven experience in Epic Willow Pharmacy build application support triage and troubleshooting
Certification in Willow Inventory and Willow Specialty Pharmacy preferred
Strong working knowledge of inpatient pharmacy retail pharmacy clinical and/or specialty pharmacy workflows
Education
Bachelors Degree for clinical and doctorate degree for pharmacy
Licensure/Certification
Certification in Epic Willow Inpatient or Willow Ambulatory at a minimum.
Valid Drivers License
Must satisfactorily complete required Epic certification testing
Must maintain Epic certifications
Knowledge Skills and Abilities
Ability to multi-task with excellent attention to detail
Superior analytical problem-solving research and decision-making skills
Proven track record of academic and/or professional success
Knowledge of business or clinical processes and workflows
Strong communication prioritization and follow-up skills
Willingness to address issues and take ownership knowing when and how to escalate issues
Ability to work independently and collaboratively in a team environment
Proficiency in using a computer for tasks such as creating/evaluating workflow diagrams testing and creating documentation
Working Conditions and Physical Requirements:
- Reliable high-speed internet connection is required for all remote/hybrid positions.
- Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing cloud-based tools and other online work-related activities.
- A HIPAA-compliant work environment is required including a secure workspace free from unauthorized access or interruptions no use of public Wi-Fi unless connected through a secure company-provided VPN and compliance with all applicable HIPAA privacy and security regulations.
#LI-Remote
Required Experience:
IC
Employment Type
Full-Time
