Inter-Agency Coordination Associate

A (least hardship)

FamilyFamily

GS6

General Service

Reason

Regular > Regular Assignment

July 16 2025

Inter-Agency Coordination Associate

Organizational Setting and Work Relationships
The Inter-Agency Coordination Associate is a member of the Inter-Agency Coordination Unit. S/he normally reports to the Senior Inter-Agency Coordination Officer. The incumbent receives regular guidance and advice from the supervisor. S/he participates in all meetings/working groups related to the Refugee Coordination Model and Structure to provide support on coordination work on common processes.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.


Duties
- Provide support to the Senior Inter-Agency Coordination Officer (Inter-Sector Working Group and Sector Gender Focal Points Network Coordinator) and bridge between the Inter-Sector and the Sectors/Sub-sectors as well as the Task Forces.
- Contribute to the implementation at the Sector/Sub-sectors level of the comprehensive coordination strategies and empowerment of coordination mechanisms in line with the Inter-Sector Coordinator vision strategy and guidance.
- Provide support to the inter-Sector and Sectors/Sub-sectors Coordinators in the preparation of Inter-Sector and Sector/Sub-sectors strategies work plans budgets and other planning documents which will feed into the main Regional Refugee Response plan.
- Support to optimize complementarity between the Inter-Sector and Sectors/Sub-sectors activities by supporting building on a series of common processes.
- Support promoting consistency in coordination standards and capacity between/among Sectors/Sub-sectors.
- Ensure cross-cutting issues including gender equality programming are properly reflected in Sectors/Sub-sectors activities.
- Coordinate identify process and elevate relevant topics/issues to Senior Inter-Agency Coordination Officer referring to UNHCR policy decisions and guidance when needed.
- Coordinate quality timely and effective support to the Inter-Sector and Sectors/Sub-sectors ensuring at the same time that gender equality and gender with age marker is part of the working/sub-working groups agendas and work plans.
- Act as the information management focal point for the Sectors/Sub-sectors under responsibility with duty to collect and compile data on activities analyse and present information on the sector activities in a concise manner and support the Inter-Sector and Sector/Sub-Sectors Coordinators in writing of sector specific reports as narratives and info-graphics.
- Facilitate the flow of information between the Inter-Sector and Sectors/Sub-sectors update and maintain the relevant pages at the UNHCR information sharing portal and other support coordination tools of Inter-Sector and Sectors/Sub-Sectors including the calendar of meetings uploading of documents updating sector relevant information and member information.
- Support the Inter-Sector and Sectors/Sub-sectors coordinators in organizing presentations events workshops trainings in line with Inter-Sector and Sector//Sub-sectors work-plans and strategies.
- Encourage consistency on Inter-Sector and Sectors/Sub-sectors coordination standards minimize duplication and develop synergies between Inter-Sector and Sectors/Sub-sectors.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
International Law Political Science Social Science
International Relations Communications
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Knowledge of UNHCR and interagency policies standards programmes and humanitarian operations in operational context. Demonstrated coordination and inter-personal skills. Drafting skills and strong ability to collect analyze and communicate information in written/oral formats.

Desirable
Solid experience in humanitarian coordination (including but not limited to interagency coordination) is an asset. Emergency response experience is an asset. Previous experience in intersectorial collaboration is an asset. Strong computer skills - with a preference for ability to use Excel Powerpoint Publisher etc. Some knowledge of data base design and management will be an asset.

Functional Skills
CO-Drafting and Documentation
DM-Database Design & Development
IT-Computer Literacy
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.

As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.

solid experience in humanitarian context (including but not limited to interagency coordination).
Emergency response experience.
Previous experience in intersectorial collaboration is an asset.
Strong communication skills ensure high-quality written communication including drafting reports presentations and other documents for internal and external stakeholders
Strong computer skills - with a preference for ability to use Excel Powerpoint Publisher etc. Some knowledge of data base design and management will be an asset.
Knowledge of English and UN working language of the duty station if not English and local language.

Operational context

Occupational Safety and Health Considerations:

The Security Level for Amman and the rest of the country is assessed at Level 1 (MINIMAL) except the northeast Jordanian Syrian border area where it is assessed at Level 3 (MODERATE). Road traffic accidents remain a pertinent risk to staff. Vehicle travel is difficult at certain times due to adverse weather conditions low visibility and/or heavy traffic.

Nature of Position:

UNHCRs Inter-Agency Coordination Unit in Jordan leads inter-agency coordination for the humanitarian response to the Syria crisis in Jordan. Coordination goes back to 2013 and operates through a multi-sectoral structure encompassing seven key sectors: Education Food Security and Basic Needs Health Economic Empowerment Shelter Protection and WASH (water sanitation hygiene). This structure is further supported by sub-sectors and task forces. Coordination and dialogue among stakeholdersincluding the Government donor community civil society and development actorshave been facilitated through various inter-linked platforms and ad hoc efforts.

At the national level the Inter-Sector Working Group (ISWG) was established to ensure coherence in the multi-sectoral response. The ISWG supports coordination advocacy strategic and operational planning programming and resource mobilization. Similar structures exist at the Governorate levels and in refugee camps such as Azraq and Zaatari. Over the years this coordinated response has played a significant role in stabilizing the impact of the crisis focusing on refugee protection and preventing increased socio-economic vulnerability among refugees and host communities.

The ISWG in Jordan adopts a protection-centric approach prioritizing the safeguarding of individuals throughout all phases of the response to ensure inclusivity and durable solutions for Syrian refugees. It emphasizes enhancing self-reliance by supporting local opportunities livelihoods and advocating for supportive legal frameworks. The ISWG also promotes social cohesion particularly addressing tensions over employment through conflict-sensitive programming and strengthens local institutional capacities in alignment with national strategies such as the Jordan Economic Modernization Vision. Additionally the ISWG explores synergies with global initiatives like the Global Compact on Refugees and the UN 2030 Agenda for Sustainable Development integrating cross-sectoral gender and age-responsive approaches to build sustainable solutions and enhance humanitarian-development coherence.

The Inter-Agency Coordination Associate is a member of the Inter-Agency Coordination Unit. S/he normally reports to the Inter-Agency Coordination Officer. The incumbent receives regular guidance and advice from the supervisor. S/he participates in all meetings/working groups related to the Refugee Coordination Model and Structure to provide support on coordination work on common processes.

Living and Working Conditions:

Amman: Jordan has a total population of 9.4 million people. Amman houses 42% of Jordans population 4.008 million making it the populous city in the country. Amman is categorized as (A) duty station.

Rent in Amman can vary depending on the size of the property itself number of bedrooms and the area of Amman in which it is located. Renting a 3-bedroom apartment can range fromUSD per month.

Amman tends to have a Mediterranean climate; summers are mildly hot winter usually starts around the end of November and continues until mid-March there is occasional snowfall.

The medium for teaching in international schools is English however there are a few French language schools as well. There is a plethora of institutions for children of all ages from pre-school to high school as well universities.

The majority of international educational institutions are in Amman.

Amman is the home to many top-end hospitals and clinics. Due to Jordanian healthcares international appeal nearly all doctors and many support staff speak English. Healthcare here is also very accessible and affordable.

Additional Qualifications

Skills

CO-Drafting and Documentation DM-Database Design & Development IT-Computer Literacy

Certifications

Communication - Other International Law - Other International Relations - Other Political Science - Other Social Sciences - Other

Competencies

Accountability Analytical thinking Client & results orientation Commitment to continuous learning Communication Empowering & building trust Organizational awareness Planning & organizing Political awareness Teamwork & collaboration

Additional Information

This position doesnt require a functional clearance