Director of Hotel Operations
Director of Hotel Operations
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Job Description
Responsible for the direction of the entire hotel process including but not limited to Reservations Hotel Front Desk Guest Services and Concierge Level. Implements and follows through with new policies and procedures creating business yield for the hotel.
- Plans and reviews all details of the hotel.
- Determines hotel occupancy and pricing strategies to achieve the highest level of customer satisfaction.
- Makes sure hotel is operating at maximum efficiency and customer satisfaction.
- Establishes hotel financial plans including departmental operating plans and capital plans establishing strategies to achieve financial goals participating in marketing decisions regarding the hotel and implementing those strategies.
- Works with multiple departments and properties sharing a common goal to gain customers and ensures their loyalty to the company.
- Develop strategies to improve upon the hotel guests satisfaction in order to produce revenue.
- Other duties as assigned by management.
Qualifications :
- College degree or equivalent experience in hotel or food & beverage.
- 10 years experience in either hotel or food & beverage operations.
- Diverse business experience with significant administrative responsibilities in a major corporation with multiple units.
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Additional Information :
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
