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We Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.The Sales & Marketing Enablement Manager will lead the digital content delivery for sales and marketing collateral training. This role is central to our sales and marketing efforts ensuring our vast content ecosystemover 250 assetsis accurate current and easily accessible. The ideal candidate is tech-savvy and loves process improvement. They can organize complex content systems and work well with multiple team stakeholders. The candidate must possess the skills to ensure seamless collateral and training content deployment system optimization and user experience for internal stakeholders.
How Youll Shine:
Assist with maintaining organizing and governing the sales and marketing departments 250 assets used during the sales process through Passport the companys approved sales content management (CMS) and learning management systems (LMS).
Serve as a key support to the instructional design team by streamlining workflows and coordinating with cross-functional partners (Sales Marketing IT Brand) to align content needs and ensure efficient deployment across systems.
Ensure sales content is updated regularly following the teams internal monthly and quarterly publication calendar.
Create and improve user taxonomies workflows and version control history/archive process.
Drive continuous improvement of content delivery processes monitoring system performance and suggesting enhancements.
Document and maintain records of processes and procedures to improve efficiency.
Pulls reporting regularly analyzing sales and marketing performance data.
Work with the Instructional Design Director to content meets brand standards of sales and marketing teams.
Deploys digital content and training to the field on a monthly/quarterly basis.
Co-manages and organizes CMS/LMS platforms streamlines content operations and serves as a point of contact to the Instructional Design teams central point of contact.
Serves as a CMS/LMS admin who initially sets up sales channels and training courses.
Create SOPs Job Aids and other documents as needed.
Reporting on app usage and analytics.
Travel Requirements:
Up to 20% of travel to meet with Sales Training on needs analysis evaluation and site support.
What Youll Bring:
Bachelors degree in Business Marketing Communication Instructional Design or a related field preferred.
5 years of experience in sales enablement sales operations marketing operations or a related field.
Experience in hospitality real estate or timeshare industries is preferred.
Proven experience managing content systems digital asset libraries and/or LMS/CMS platforms.
Sales training/enablement Instructional Design PMP or any other related certifications a plus.
Content Management Expertise: Proficient in content management systems (e.g. SharePoint Highspot Showpad etc.) and version control best practices.
Technical Proficiency: Comfortable working with technological platforms such as CRMs LMSs and internal portals
Project Management: Demonstrated ability to manage multiple projects deadlines and stakeholders simultaneously. Familiarity with Agile or iterative workflows is a plus.
Sales Enablement Strategy: Understanding sales processes and how enablement tools can support different buyer journey stages.
Analytical Skills: Ability to analyze performance data and translate insights into actionable recommendations. Proficiency in Excel Power BI Tableau or similar analytics tools is a plus.
Collaboration & Communication: Interpersonal skills with the ability to communicate effectively with cross-functional teams including Sales Marketing Brand and IT.
Process Improvement: Passion for streamlining workflows and improving the user experience for content access and delivery.
Training and Documentation: Ability to create clear documentation process maps and onboarding materials for internal audiences.
Proficient in Microsoft Word PowerPoint Excel and SharePoint.
Proficient with cloud-based programs and/or content management systems.
Understanding of digital content creation and optimization for mobile devices.
Knowledge of cloud solutions and integration with mobile platforms.
Copilot and mastery of any other generative-AI programs a plus.
5 years experience or related field; timeshare or hospitality experience a plus.
Experience equivalent to the education requirement may be accepted instead of the education requirement.
How Youll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.
Required Experience:
Manager
Full-Time