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Supervises staff performing revenue cycle activities for pre-registration registration charge capture point of service payments insurance verification financial counseling appointment scheduling check-in/out health information management JCAHO compliance optimization of physician schedules excellence in customer service and quality monitoring for multiple physician practices. Analyzes revenue-related information to identify trends and takes action to maintain or improve revenue performance reduce no-shows improve customer service scores etc. Leads improvement efforts in front end processes. Proactively manages front office operations to support accessible customer-friendly patient care and services in a safe environment at Augusta Medical Group.
Education
High School Diploma or equivalent required
Bachelors Degree prepared
Experience
Four (4) years healthcare experience including one (1) year supervisory or lead experience required.
Competencies Knowledge Skills and Abilities
Company Information
Augusta Health is a mission-driven independent nonprofit community health system located in Fishersville Virginia in Virginias scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.
Equal Opportunity
Augusta Health recruits hires and promotes qualified candidates for employment without regard to age color disability gender identity or expression marital status national or ethnic origin political affiliation race religion sex (including pregnancy) sexual orientation veteran or military discharge status and family medical or genetic information.
Required Experience:
Manager
Full-Time