GSA - Front Office
GSA - Front Office
Posted on :
13-07-2025
Employer Active
1 Vacancy
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Job Description
We are seeking a dedicated GSA - Front Office to join our team in Jaipur India. As the face of our hotel you will play a crucial role in ensuring guest satisfaction and maintaining our high standards of service excellence.
- Warmly greet and welcome guests upon arrival providing a positive first impression of our hotel
- Efficiently manage the check-in and check-out processes ensuring accuracy and attention to detail
- Handle guest inquiries requests and complaints promptly and professionally
- Maintain up-to-date knowledge of hotel services local attractions and events to assist guests effectively
- Collaborate with other departments to ensure seamless guest experiences
- Process room reservations modifications and cancellations using the hotel management system
- Manage cash transactions and maintain accurate financial records
- Ensure the front desk area is organized clean and presentable at all times
- Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting
Qualifications :
- Diploma in Tourism / Hospitality Management
- Minimum 1 year of relevant experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel Word & PowerPoint
Additional Information :
- Service oriented with an eye for details.
- Ability to work effectively and contribute in a team.
- Self-motivated and energetic.
- Well-presented and professionally groomed at all times.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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