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You will be updated with latest job alerts via emailHours: M-F 745-5pm and Occasional Sat 745-12pm
Please be advised if you are viewing this position on Indeed that the salary rate/range set forth herein was provided by Indeed. Concentras market specific rate/range will be provided during the interview process.
As a Concentra Medical Support Specialist you will perform routine medical and testing procedures under directsupervision of the treating clinician. Also ensure that every patient is treated the Concentra Way: with qualityclinical care and by providing an excellent patient experience from welcoming respectful and skillfulcolleagues.
THE DETAILS
Performs ancillary testing and tasks (including but not limited to vaccines and injectionsphlebotomy PFTs audiogram testing and respirator fit testing) as ordered by treating clinicians.
Performs rapid screening tests (influenza strep mono glucose etc.)
Prepares patients for physical examinations including taking vital signs and performing allrequired testing.
Responsible for performing routine medical procedures as ordered by treating clinician.
Triages and dispositions all patients
Assists providers during examination and treatment
Prepares for and assists clinician with surgery set up and injury care.
Applies bandages dressings and splints as ordered by the treating clinician.
Dispenses medications and appliances as ordered by the treating clinician and in accordance withstate regulations.
Performs DOT and Non-DOT drug and alcohol testing.
Maintains and operates all medical devices and equipment including calibration and recordkeeping in accordance with current policy and procedures.
Completes quality assurance activities on equipment and medical devices as well as testingprocesses used in the center.
Maintains supplies cleans rooms and equipment and stocks exam rooms.
Notifies supervisor immediately if equipment is not functioning properly supplies are needed orfacility is not operating as expected.
Manages patient flow and volume. Keeps patients informed of expected wait times
Responsible for clerical tasks in both the front and back office associated with patient care andproper record keeping. Ensures accuracy in documentation.
Cross trained to perform Front Office duties including greeting patients obtaining authorizationcheck in/out communicating wait times etc.
Answers telephone as needed
Attends center staff meetings as required
Assists in maintaining a neat clean and orderly appearance throughout the facility
This job description is not designed to cover or contain a comprehensive listing of activitiesduties or responsibilities that are required of the employee for this job. Duties responsibilities andactivities may change at any time with or without notice.
EDUCATION/CREDENTIALS
High school graduate or GED equivalent
Medical Assistant Certification from an accredited school (credentials in the state of employmentin accordance with state requirements and applicable regulations) or Military Medical Specialistwith current Medical Assistant credentials in the state of employment in accordance with staterequirements and applicable regulations
JOB-RELATED EXPERIENCE
Working knowledge of occupational medicine requirements (state specific)
Previous medical office experience preferred
JOB-RELATED SKILLS/COMPETENCIES
Concentra Core Competencies of Service Mentality Attention to Detail Sense of UrgencyInitiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts explorealternatives and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner whichshows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI)in accordance with federal and state laws and company policies
Demonstrated willingness to participate in initial and ongoing training as required.
Demonstrated effective communication and interaction with employers patients providers andother employees.
Demonstrated ability to maintain working relationship with all levels of employees.
Demonstrated excellent customer service skills
Demonstrated computer skills
Must successfully complete orientation and training as well as demonstrate competency in allrequired medical tasks.
Obtain all certifications required of Medical Support Specialists including but not limited to DrugScreen Collection Breath Alcohol Certification Hair and Oral Fluids Collection.
This position is eligible to earn a base compensation rate in the state range of $20.88 to $27.14 hourlydepending on job-related factors as permitted by applicable law such as level of experience geographic location where the work is performed and/or seniority.
Concentra is an Equal Opportunity Employerincluding disability/veterans
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