Develop implement and maintain workflow automation solutions that reduce manual workload and increase cross-departmental efficiency.
Use Smartsheet to build dashboards forms reports and automated workflows tailored to internal processes.
Build automation scenarios in Make () to enable seamless data and task flow between platforms.
Integrate systems and tools using APIs and webhooks.
Collaborate with internal stakeholders to understand needs recommend process improvements and translate business challenges into technical solutions.
Utilize AI tools to streamline repetitive tasks and enhance operational decision-making.
Document workflows changes and integration processes to ensure transparency and sustainability.
Troubleshoot and maintain existing automations and integrations.
Stay current with platform updates and recommend changes to optimize tools and systems.
SKILLS & EXPERIENCE
3 years of experience working in a low-code/no-code development environment (e.g. Smartsheet Make/Integromat Zapier Airtable etc.)
Working knowledge of APIs JSON and webhooks.
Familiarity with scripting languages such as JavaScript or Python is preferred.
Experience with AI tools such as OpenAI Azure AI or Google Vertex AI.
Strong organizational skills and attention to detail.
Ability to communicate clearly with technical and non-technical stakeholders.
Proactive problem-solver who can work independently.
Previous experience in internal systems operations or project management support is helpful but not required.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors degree in a technical or business-related field or equivalent experience.
Demonstrated experience in workflow automation and tool integration.
Must be able to read and interpret technical documentation and user requirements.
Passion for optimizing systems and creating scalable solutions.
PHYSICAL REQUIREMENTS
Ability to work at a computer for extended periods.
Must be able to read instructions and problem-solve independently.
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