DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee 45 MHM Woodlands Inc. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Job reference: 000346
Salary: $55-$60
Department: Property Leadership
Location: Fairfield Inn & Suites Houston The Woodlands (16850 I-45 The Woodlands TX 77384)
Division: 45 MHM Woodlands Inc
Hours Per Week: 40
Director of Sales & Operations
The Director of Sales and Operations is responsible for driving revenue through strategic sales efforts while ensuring efficient hotel operations that align with the Fairfield by Marriott brand. This dual-role leader works closely with the General Manager to achieve occupancy and profitability goals maintain exceptional guest service standards and oversee daily functions across departments.
What will you do
Develop and execute property-specific sales strategies to attract corporate group and transient business
Conduct regular sales calls build local relationships and represent the hotel at industry events and networking functions
Identify and pursue new business opportunities maintain key client relationships and grow market share
Monitor sales performance metrics and prepare regular reports on booking pace lead conversion and revenue goals
Manage OTA and brand-related channels to optimize rates inventory and promotions
Assist the General Manager in overseeing front desk housekeeping and maintenance operations
Ensure brand standards service quality and cleanliness expectations are consistently met
Support daily operations and staff performance through coaching scheduling and hands-on leadership
Address guest concerns promptly to ensure satisfaction and loyalty
Help manage budgets control costs and ensure financial targets are met
Lead by example in delivering exceptional guest service and operational excellence
Foster a positive work environment focused on teamwork accountability and professional development
Collaborate with department heads to improve efficiency resolve challenges and exceed performance expectations
About You:
3 years of sales experience in the hospitality industry; operations experience strongly preferred
Proven success in revenue generation sales strategy and account management
Knowledge of Marriott brand systems (e.g. MARSHA CI/TY SalesPro FOSSE) a plus
Strong leadership communication and problem-solving skills
Flexible schedule availability including occasional evenings weekends or travel as needed
Bachelors degree in Hospitality Business or related field preferred
Must have flexibility to work 1-2 mornings shifts per week including weekends and holidays as needed
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We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
This company is an equal opportunity employer.
frnch1
Director of Sales & Operations
