Customer Support Specialist
Customer Support Specialist
Posted on :
10-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Location:
Kyiv Kyiv UkraineJob ID:
R0055542Date Posted:
Company Name:
HITACHI ENERGY UKRAINEProfession (Job Category):
Sales Marketing & Product ManagementJob Schedule:
Full timeRemote:
NoJob Description:
We are seeking a dedicated and motivated Customer Support Specialist to join and strengthen our Grids Automation team in Ukraine
Main responsibilities:
- Providing order management services to clients - activities include helping clients to handle order quoting order processing; order fulfilment review of orders order entry order dispatch & support order payment for their customers.
- Preparing orders confirmations and agreements
- Ensuring timely release of orders and a fulfilment of pre-established standards and policies to achieve customer satisfaction.
- Monitoring and resolving order issues and processing errors
- Collecting all documentation needed to comply with local regulations and creates the documentation for the credit and debit notes;
- Processing and archiving all documentation in accordance with local regulations.
- Keeping daily contact with customers and ensuring a customer compliance resolution process by collecting the necessary information as well as updating the customers about current status of an issue.
- Active involvement in the initiatives directed on internal processes improvement.
Requirements have to be met:
- Higher education (technical or economical University degree)
- More than 5 years of experience on the same/similar field
- Knowledge of SAP (Sales and Distribution Module) and MS-Office.
- Intermediate level of English.
- Good communication and analytical skills
- Readiness to take on challenges address customer requirements and solve problems
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
