At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
Were seeking a Team lead for our Delivery Station. In this role you will be responsible for shift operations at our DS and support the DS manager in performance management and driving the operational plan.
Key job responsibilities
Strong leadership capabilities and people management skills
Ability to work under pressure situations
Ability to work in ambiguous situations
Good communication skills. Ability to communicate and explain to individuals & the team what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customers needs.
Analytical Skills: Effectively analyse and interpret information identifying & validating the key facts including reviewing alternatives to determine advantages and associated risks.
- Graduation.
- Speak write and read fluently in English
- Experience with MS Office
- Experience in handling live operation preferred (wherein decisions have to be taken on the spot and actions needs to be initiated right away)
- Knowledge of city topography and road network is an added advantage
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for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.