TA Support Officer
TA Support Officer
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Job Alert
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£ 26409 - 32654
1 Vacancy
Job Description
Temporary Accommodation Support Officer
Permanent
Grade
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
We are looking for officers who can deliver responsive and customer focused tenancy support service to homeless customers who are in temporary accommodation.
The successful candidates will support the day-to-day operation of the Temporary Accommodation Service and works towards the reduction of the use of emergency B&B accommodation.
We have a mixture of vacancies within the job role and all involve hybrid working. None of the vacant positions will involve full time work from home. All post holders will be expected to attend an office location when required. Some of the positions will also involve multiple locations for example visiting customers in hotels and temporary accommodation addresses in Birmingham and surrounding. A driving licence would be beneficial but is not essential however non drivers will still be expected to be able to carry out the role at the relevant sites and addresses.
The challenge:
Homelessness can happen to anyone and in Birmingham its happening to more and more people. It can lead individuals and families into a cycle that can have a profound effect on all aspects of life from physical and mental wellbeing to sustainable employment. Were focused on preventing people from becoming homeless but if they do we aim to intervene as early as possible to limit the impact of homelessness help people recover and make them more resilient in the future.
About you:
Personal strengths and values are more important than experience as we offer full training and plenty of support. We look for compassionate empathic people with good communication skills. You should be happy dealing with a diverse range of people including some with vulnerabilities and multiple complex needs youll know how to build trust and rapport. Youll be good at solving problems and finding practical solutions and be motivated to work with homeless families. You will need a willingness to learn as well as have attention to detail and IT Skills with an ability to interrogate a database and knowledge of Microsoft Packages including Outlook Teams and Word.
For further details please view the job description & person specification available via the link at the bottom of the vacancy advert.
For any informal enquires please contact:
Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately we cannot consider any applications without a CV and Personal Statement attached.
Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.
We are dedicated to supporting internal mobility and the development of our people. As such applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa fromthe UK Visas and Immigration (UKVI).
Job Description and PersonSpecification
We strive to advertise all roles for a minimum of two weeks. However due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
