drjobs Conversational AI (Chatbot) expert/IVR Architect

Conversational AI (Chatbot) expert/IVR Architect

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1 Vacancy
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Job Location drjobs

Charlotte - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

IVR Architect/Conversational AI (Chatbot) expert

Charlotte NC

Detailed Job Description

  • Experience with Conversational AI projects Intent identification and LLM development with strong expertise in developing conversational AI applications (chatbots IVR systems virtual assistants).
  • Proficiency in integrating AI solutions with RESTful APIs and external services web services data retrieval and integrations with conversational AI platforms frameworks and tools.
  • Build and refine chatbots virtual assistants and IVR systems that provide intuitive and effective user interactions.
  • Experience with Generative AI models and fine-tune LLM-based conversations for high-quality context-aware interactions.
  • Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.
  • Good to have knowledge in KORE AI as current IVRs are built on the KORE AI platform and integrations are required with KORE AI
Skills:
IVR Conversational AI generative AI LLM virtual assistants restful NLU NLP Kore AI.

Employment Type

Full Time

Company Industry

About Company

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