AI Ops Engineer

About Pelico

Pelico is an innovative French scale-up on a mission to revolutionize manufacturing intelligence through resource optimization. We have developed a platform that enables factories to be more agile efficient and resilient minimizing disruptions and ensuring continuous productivity.

At the forefront of supply chain disruption management we empower factories with unmatched agility and resilience. Our cutting-edge SaaS Supply Chain Operations platform enables teams to swiftly navigate disruptions ensuring maximum efficiency.

Since 2019 weve transformed operations for industry leaders in aerospace industrial equipment and luxury watchmaking driving impact in 15 countries. Trusted by Airbus Safran Cartier Daikin and Eaton we are redefining the future of manufacturing.

About our Team

With a dynamic team of over 120 professionals across the US and France Pelico is a melting pot of top-tier talent from Tech Data Science and Manufacturing domains.

Our collaborative environment fosters innovation and excellence driving us to solve complex challenges and shape the future of manufacturing.

Our Core Values :

• Empowerment
• Ownership
• Resilience
• Outcome Orientation
• Playfulness

Your Roles mission:

At Pelico we believe that AI-native teams will outperform legacy ones.

Were on a mission to bring this to life inside Pelico by empowering every teamSales Ops Product Support and Engineeringto build and use internal AI agents to automate repetitive tasks augment decisions and speed up execution.

Were hiring an Internal AI Platform Engineer to create and own the shared infrastructure tooling and frameworks that enable internal teams to develop and operate their own agentssafely scalably and with minimal engineering support.

This is a foundational role to scale Pelicos internal velocity and create the muscle for AI-native workflows across the company.

You Objectives :

1. Enable all teams to deploy efficient AI agents streamlining their daily operations to focus on high-impact
2. Monitor and evaluate the performance of internal AI agents and continuously optimizing their effectiveness: Define standards and infrastructure for deploying evaluating and monitoring agents in production (e.g. sandboxing replay environments human-in-the-loop feedback loops)
3. Design and own the internal AI platform
   1. Build and maintain a unified stack (frameworks APIs tooling governance) that enables internal teams to develop deploy and iterate on agents quickly and safely.
   2. Context Management Layer**:** Architect how internal agents access business context (Code base Internal Data Product documentation ) in a secure and modular way.

Main Responsibilities :

1: Drive AI Adoption and Enablement

• Partner with every department to identify impactful opportunities for AI agent integration into daily workflows
• Cultivate a culture of experimentation by enabling AI champions (non-technical users) to design deploy and iterate on agents autonomously
• Lead AI enablement through monthly demos hands-on workshops and an evolving internal AI playbook
• Ensure 100% of teams regularly use or interact with AI-powered workflows achieving step changes in operational efficiency

2: Build Deploy and Optimize AI Systems

• Design deploy and maintain a unified internal AI platform (frameworks APIs tooling governance) for building and scaling agents safely and efficiently
• Define and implement standards and infrastructure for AI agent deployment including sandboxing monitoring evaluation pipelines and human-in-the-loop feedback loops
• Continuously monitor agent performance and optimize models workflows and system architecture to maximize impact and ROI.
• Ensure all AI workflows and tools are monitored and tracked. Rationalize costs and ensure adherence to compliance security and operational best practices

3: Collaborate and Foster Cross-Functional AI Partnerships

• Act as the trusted AI Ops lead across product engineering data and business teams to align internal AI initiatives with company goals
• Own the design of modular and secure context management layers to give AI agents access to core business knowledge (e.g. internal data product documentation code base)
• Promote cross-functional collaboration and knowledge sharing to drive a culture of innovation and operational excellence
• Champion internal feedback loops that help teams continuously improve their AI agents and workflows

Location : You will be based in Paris with English as your working language. We offer a hybrid work arrangement.

Preferred Qualifications & Skills

Pelico promotes inclusion and non-discrimination and acts daily in favor of social mix gender equality senior citizens & disability

Technical Skills (Hard Skills)

• LLM Integration & Prompting Hands-on experience with GPT/Claude APIs prompt design and simple agent workflows (e.g. LangChain OpenAI Assistants).
• Python & Scripting Able to write lightweight scripts connect APIs and automate workflows.
• No-Code / Low-Code Tools Proficient with platforms like Zapier Make Retool and Notion for internal automation.
• Context Management Familiar with ingesting and securing access to internal data (docs code databases) for use in AI agents.
• Monitoring & Evaluation Able to track agent usage and performance with basic observability tools (e.g. logs dashboards human-in-the-loop feedback).
• Internal Tooling Mindset Skilled at rapidly building internal tools that are modular safe and usable by non-technical teammates.

Interpersonal Skills (Soft Skills)

• Strong influencer and communicator able to engage and empower both technical and non-technical stakeholders
• Passion for teaching and upskilling others nurturing AI champions across departments
• Growth mindset with a hands-on experimental approach to problem-solving and continuous improvement
• Excellent cross-functional collaboration and stakeholder management skills
• Ability to thrive in a fast-paced high-growth startup environment with evolving priorities
• Proactive organized and detail-oriented able to balance strategic vision with operational execution
• Problem-solving mindset finding solutions to help other Pelicans
• Bilingual English and French is a plus (English is mandatory)

What we offer:

Our culture thrives on trust and empowerment complemented by benefits that truly support you like :

• Work on a highly impactful product that delivers exceptional value and resonates strongly with users.!
• Office locations: In the heart of Paris (75002) and Miami USA.
• Stock Options: Available for every Pelican.
• Remote Flexibility: Enjoy the freedom to work from anywhere.
• Premium Health Coverage: Up to 70% covered by Pelico (Alan Healthcare).
• Meal Allowance: 10/day worked covered at 50% (via Swile card).
• Transportation Support: 50% public transportation coverage or an equivalent sustainable mobility package.
• Collaborative Environment: We foster a vibrant growth-focused workplace where professional development and team connections thrive.

Your interview experience :

1. Sscreening Interview: 1h
2. On-site Hiring Manager Interview: 1h
3. On-site case study: 1h
4. Fit Interview : 30 mins