Sales - Telecalling
Sales - Telecalling
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Job Description
Job Title: Tele Callers for Sales (CRM)
Company Overview:
Fashion TV India is a pioneering media company that specializes in fashion and lifestyle entertainment. Our mission is to bring the latest fashion trends to our audience while providing a dynamic platform for creativity and innovation in the fashion industry. We value passion teamwork and excellence in all our endeavors. As we continue to expand we are seeking dedicated individuals who share our vision and are ready to contribute to our exciting journey.
Role Responsibilities:
- Initiate outbound calls to potential clients to promote Fashion TV Indias services.
- Engage customers through effective communication to gather feedback and assess their needs.
- Utilize CRM software to track interactions and maintain accurate client records.
- Explain product features and benefits clearly to encourage sales.
- Follow up on leads through phone calls emails and messages.
- Achieve individual and team sales targets consistently.
- Handle customer inquiries and provide exceptional service to ensure satisfaction.
- Develop and implement strategies to enhance customer experience and retention.
- Collaborate with team members to refine outreach approaches.
- Provide market feedback to help improve offerings and develop customer insights.
- Participate in training sessions to enhance sales skills and product knowledge.
- Maintain a positive attitude while working under pressure to meet performance goals.
- Document all sales activities and report on performance metrics regularly.
- Adapt communication style to suit different audiences for effective persuasion.
- Resolve customer complaints promptly and efficiently.
Qualifications:
- High school diploma or equivalent; further education in sales or marketing is a plus.
- Proven experience in tele sales or a related field.
- Familiarity with CRM tools and sales software.
- Exceptional verbal and written communication skills.
- Strong interpersonal skills and ability to build relationships.
- Ability to work independently and as part of a team.
- Self-motivated with a results-driven mindset.
- Capability to adapt to a fast-paced work environment.
- Basic computer skills for data entry and reporting.
- Ability to handle objections and rejections gracefully.
- Proficient in Microsoft Office Suite (Word Excel Outlook).
- Adequate knowledge of sales techniques and principles.
- Willingness to learn and grow within the company.
- Fluency in English and any regional language is preferred.
software,interpersonal skills,sales techniques,customer,microsoft office suite,computer skills,sales,customer service,communication,tele sales,crm software,communication skills
Employment Type
Full Time
