Printer Engineer
Printer Engineer
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Job Description
Job Summary:
We are looking for a skilled and dedicated Printer Engineer to join our team specializing in the servicing and maintenance of printers with a focus on Large Format Printers (LFP). The ideal candidate will have hands-on experience in troubleshooting hardware and software issues installing printers and ensuring minimal downtime for our clients.
Key Responsibilities:
Install maintain and repair large format printers (LFP) plotters and signage printers (Epson Mimaki Roland HP etc.)
Diagnose and troubleshoot mechanical electrical and software issues related to printers.
Perform routine preventive maintenance to ensure optimal printer performance.
Provide technical support and training to end-users.
Maintain service records and documentation of interventions.
Ensure timely customer service and maintain high satisfaction levels.
Coordinate with the service team and report to the service manager on job status.
Maintain inventory of tools and service parts.
Required Skills & Qualifications:
Diploma/ITI in Electronics Electrical or relevant technical field.
Minimum 1 5 years of experience in printer servicing preferably LFP.
Strong understanding of mechanical systems firmware and printhead technologies.
Basic knowledge of Windows operating systems and network configurations.
Familiarity with RIP software ICC profiles and color calibration is a plus.
Excellent troubleshooting and problem-solving skills.
Good communication and customer service abilities.
Willingness to travel for on-site installations and support.
Preferred Skills:
Experience with Epson Mimaki Roland HP or UV printers.
Exposure to signage textile or industrial printers.
Ability to read technical manuals and schematics.
What We Offer:
Competitive salary and performance-based incentives.
Professional development and hands-on training.
Opportunity to work with industry-leading printing brands.
Supportive and skilled technical team.
A Printer Engineer should have strong skills in troubleshooting, installation, and maintenance of various types of printers. They must be experienced in servicing, repair, and diagnostics, with the ability to perform accurate calibration and alignment. Knowledge of networking and configuration is essential for handling connected devices. The role also requires testing, cleaning, and replacement of printer parts, along with effective communication and reporting abilities. Additional skills include documentation, inspection, support, upgrading firmware or software, and basic soldering tasks when needed.
Education
Graduate/Diploma holder
Employment Type
Full Time
