Community Director - NE (REF9918W) Southwest Las Vegas
Community Director - NE (REF9918W) Southwest Las Vegas
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Job Description
The Community Director (Non-Exempt) is fully accountable for all day-to-day operations of a typically small asset/property (totaling less than 300 units and managing a staff of up to 5 Full-Time Employees (FTEs)). Responsibilities include overseeing and enhancing the value of the property/asset and managing the asset to meet the Clients expressed operational and financial goals. Will supervise all on-site staff which may include: Assistant Community Director Resident Services Coordinator(s) Compliance Specialist(s) Leasing Manager Leasing Consultant(s) Maintenance Supervisor(s) Maintenance Technician(s) Make-Ready or Rehab Technician(s) Groundskeeper(s) Painter(s) and Housekeeper(s).
Property Name: Martin
6655 S Fort Apache Rd Las Vegas NV 89148 USA
Full-Time
Unit Count: 90
Driving a site-owned golf cart is a requirement for this role. Since driving a site-owned golf cart is a requirement for this role; a valid unrestricted United States Drivers License will be required.
Pay: $25 - $26 / Hour
Bonus Eligible
DUTIES AND RESPONSIBILITIES
1. Client Relations
- Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations.
2. Communication
- Maintain positive professional and effective communication with applicants residents vendors clients and guests while representing FPI.
- Keeps immediate supervisor informed concerning work progress including present and potential work problems and suggestions for new or improved ways of addressing such problems.
3. Employee Management
- Develop and manage the site team members; including participating in the hiring training and evaluation of employees.
- Ensure all open positions are filled in a timely manner.
- Ensure all employees maintain compliance with various department requirements.
4. Leasing/Occupancy
- Maintain occupancy levels as established by owner/budget expectations.
- Oversee and exhibit professional leasing techniques.
- Ensure completion of the monthly Market Surveys and analysis.
- Develop and implement advertising and marketing strategies for the apartment community as needed.
- Oversee and exhibit closing ratios in regards phone and walk-in traffic per FPI policy.
- Ensure that all online marketing sources are updated (e.g. Craigslist) daily.
- Promote positive resident/management relations to retain desirable residents. Place customer need requests and follow up as number one priority.
- Develop and oversee the implementation of resident retention programs.
- Ensure the safety comfort and privacy of all property residents.
- Ensure move-in orientation is completed consistently with new residents.
5. Revenue Management
- Manage the maximum revenue potential of the property through the management of lease expirations and timely turnover.
- Management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies.
- Participating in the development of and managing to the approved operating budget.
- Accurately processing vendor invoices and managing accounting month end.
- Comply with periodic financial reporting requirements e.g. petty cash mileage reimbursement and variance reporting.
6. Reporting and Document Management
- Maintain appropriate resident files including forms leases documents in accordance with FPI Standard Operating Procedures.
- Responsible for the daily integrity and confidentiality of resident files.
- Ensure that documents and reporting systems are maintained updated and organized.
- Meet all periodic reporting requirements e.g. Month End Weekly Reports Collection/Eviction Files etc..
- Assist in budget preparation and delivery.
7. Risk Management
- Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
- Timely reporting of any/all injuries illnesses property damage through the proper reporting channels and forms.
- React calmly and professionally in emergency emotional and/or stressful situations.
- Maintain current permit licensing and inspection requirements.
- Maintain compliance with OSHA requirements.
8. Facility Maintenance
- Assist residents with reporting of maintenance needs.
- Document facility and maintenance needs and ensure timely completion.
- Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
- Follow up on maintenance requests to promote resident communication and satisfaction.
9. Other
- Consistently and fairly enforce community rules and regulations FPI Standard Operating Procedures.
- Comply with all Fair Housing Laws and FPI policies and procedures.
- Promote a professional image by adhering to FPI Managements Dress Code Policy.
- Conduct displayed must be of a professional manner when communicating with employees residents prospective residents clients vendors and guests while representing FPI Management.
- Responsible for meeting all training requirements for the position (Grace Hill Safety Meetings etc.).
- Perform any and all functions as directed by the supervisor including special project assistance.
Qualifications :
*Community Directors in Alaska are required to be licensed if they do not live on site Community Directors in Illinois are required to hold a Leasing Permit and Community Directors in Pennsylvania are required to hold a Real Estate Salespersons license.
Minimum Requirements:
- Minimum 1 year of experience in a similar leadership role preferably within Residential Property Management.
- High School diploma or equivalency certificate required. College degree in a relatable field preferred but not required.
- Must be proficient in speaking reading and writing in English.
- Strong computer skills (MS Office Google Apps property management-related software email internet).
Skills Required:
- Yieldstar
- Yardi
- Weblisters
- RealPage
- On-Site
- Microsoft Word
- Microsoft Excel
- Knock
- Craigslist
- Adobe Acrobat
- Google Mail (GMail)
- Google Drive
- Internet Use
- Basic Computer Skills
- Customer Service
- Management
Additional Information :
ESSENTIAL ATTRIBUTES
- Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients supervisors team members colleagues residents vendors etc.
- Positive influencing interpersonal and communication skills are essential.
Take the next step in your career with FPI one of the nations largest third-party 100% fee-managed Property Management companies. As an industry leader in both Conventional and Affordable Housing FPI manages over 1100 communities encompassing approximately 160000 units nationwide and employs a dedicated team of around 3500 individuals. We offer comprehensive compensation and benefits packages including a generous paid time off structure that increases with tenure (starting at 3 weeks annually) 9 sick days and 11 paid holidays alongside a fully employer-paid medical dental and vision plan for employees Flexible Spending Accounts an Employee Assistance Program and an award-winning Wellness Program designed to support your well-being. At FPI youll also find ongoing training and ample opportunities for career growth come join Team FPI!
EEO/EVerify Statements
FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
