We anticipate the application window for this opening will close on - 18 Jul 2025

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

The global commercial office commercial excellence team is responsible for leading successful programs across various capability areas. This role will support the Enterprise Accounts team who are responsible for managing $19 billion in revenue within the Cardiovascular Medical Surgical and Neuroscience Portfolios. Given the complexity of large-scale sales operations strategic customer management and compliance requirements dedicated project management leadership will enhance execution improve alignment with enterprise customers and drive revenue growth.

As Director Commercial Excellence you will play a pivotal role in executing major projects between our key enterprise accounts and internal business units. A typical day would involve:

• Strategic Planning and Execution: Begin your day by reviewing project plans and aligning them with the strategic priorities of our enterprise accounts. Collaborate closely with the Director of Enterprise Accounts (DEA) to ensure that all projects are on track to meet both customer and internal objectives.
• Cross-functional Team Leadership: Lead cross-functional teams including representatives from Cardiovascular Neuroscience and Surgical business groups to develop and implement strategies that enhance Medtronics market position. Facilitate regular team meetings to ensure alignment and effective communication.
• Stakeholder Engagement: Partner with the Vice President of Enterprise Accounts OU Area Vice Presidents Regional Vice Presidents and Regional Sales Directors to drive collaboration and ensure that each project supports the broader business goals. Act as the primary point of contact for project-related inquiries and updates.
• Customer Relationship Building: Work alongside the DEA to build and maintain strong relationships with administrative and C-Suite leaders at key enterprise accounts in the Midwest market. Transition conversations from traditional product sales to co-developing strategies that align with the customers long-term strategic priorities.
• Performance Monitoring and Reporting: Monitor the progress of ongoing projects ensuring they are executed within the agreed timelines and budgets. Prepare comprehensive reports and presentations to update senior leadership and stakeholders on project status risks and outcomes.
• Innovation and Growth Initiatives: Identify opportunities for innovation and growth within the enterprise accounts. Collaborate with the field teams to develop mutually beneficial partnerships that drive revenue and market share growth across Medtronics diverse portfolio.
• Continuous Improvement: Conclude your day by reflecting on project outcomes and identifying areas for process improvement. Implement best practices to enhance operational efficiency and effectiveness ensuring Medtronic remains a leader in delivering best-in-class solutions to our customers and patients.

This role requires a dynamic leader who can manage complex projects and foster strong relationships across multiple business units ensuring Medtronics continued growth and success in the market.

Responsibilities may include the following and other duties:

• Leads or leverages cross functional teams to evaluate develop and manage projects for key business processes.
• Participates in establishing program objectives timelines milestones and budgets
• Develops and recommends program level decisions to management.
• Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning project team and line management.
• Reviews status of projects and budgets; manages schedules and prepares status reports.
• Monitors the project from initiation through delivery.
• Assesses project issues and develops resolutions to meet productivity quality and client-satisfaction goals and objectives.
• Coordinate resources across different business units to ensure the necessary support and expertise are available for project success.
• Identify potential risks and develop mitigation strategies to minimize impact on project timelines and outcomes.
• Establish performance metrics and regularly monitor progress to ensure projects remain on track and within budget.
• Identify opportunities for process improvements and implement best practices to enhance program efficiency and effectiveness.
• Develops mechanisms for monitoring project progress and for intervention and problem solving with account directors and clients.
• Is accountable for overall program process performance and customer satisfaction.
• Communicates and leads meetings with internal and external customers conducts briefings to higher level management team.

PROGRAM MANAGEMENT CAREER STREAM:Program Managers and Directors focus on tactical operational activities for a major program with broad or ongoing impact. Levels within the program management career stream typically accomplish program objectives through matrixed employee teams and / or vendors who are not direct reports but for which the incumbent has direct accountability to lead. The majority of time is spent overseeing their area of responsibility managing program/team performance communicating project and operational developments planning prioritizing and / or directing the responsibilities of program team members. Goal achievement is typically accomplished through performance of program team members.

DIFFERENTIATING FACTORS

Autonomy:Manages one or more major developing programs for critical functions across one or more regions that require development and coordination of new program plans or delivery methods with little precedence .
Is accountable for overall program unit success.

Organizational Impact:Establishes program objectives timelines milestones and budgets.
Establishes new policies and procedures that affect program management.
Has budget accountability for one or more major programs.
Program decisions are generally made independently with strategic or costly decisions recommended to higher level management.

Innovation and Complexity:Problems and issues faced are complex difficult and undefined and require detailed information gathering analysis and investigation to understand the problem.
Problems typically impact multiple major job areas businesses or functions within a program.
Enhances programs management processes to substantially improve programs.

Communication and Influence:Communicates and conducts briefings with senior or executive leadership regarding critical program outcomes .
Represents one or more programs as the primary internal and external contact and makes recommendations to leaders and executives.
Influences across functions and businesses to negotiate and gain cooperation on new proposals and programs with divergent objectives.

Leadership and Talent Management:Leads a matrixed small unit that typically includes multiple teams led by Program Managers and/or vendors.
Approves tasks and schedule necessary for successful program execution.
Not directly responsible for hire or fire decisions and people management.

Required Knowledge and Experience:Requires broad management knowledge and experience to lead project teams in multiple job areas.
Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

This is an office-based position that will support our all-US role is expected to be in the office 4 days per week from our Minneapolis offices.

Requires a Baccalaureate degree (or for degrees earned outside of the United States a degree which satisfies the requirements of 8 C.F.R. 214.2(h)( 4)(iii)(A) and minimum of 10 years of relevant experience and 7 years of managerial experience or advanced degree with a minimum of 8 years relevant experience and 7 years of managerial experience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$170400.00 - $255600.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

This position is eligible for an annual long-term incentive plan.

The base salary range is applicable across the United States excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience certification/education market conditions and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.