Animal Control Officer

Date Opened: Monday July:00 AM

Close Date: Monday July:00 AM

Department: General Services Department

Salary: $23.00 - $28.54 Commensurate with Experience

SUMMARY

Under general supervision the Animal Control Officer is responsible for enforcing local and state animal control laws to ensure the safety of the public and the humane treatment of animals. Officers respond to a wide variety of calls including cases of cruelty neglect and aggressive or stray animals. This position requires strong communication independent judgment and the ability to work in high-stress and emotionally charged environments. Officers may be required to work varying shifts weekends and holidays.

Major Duties and Responsibilities:

• Respond to calls from the public regarding animal-related incidents including cruelty neglect strays or attacks

• Investigate animal cruelty and neglect cases gather evidence and prepare documentation for prosecution

• Enforce local and state animal control laws through warnings or citations

• Capture and transport stray injured aggressive or abandoned animals

• Testify in court proceedings related to animal cruelty or ordinance violations

• Provide food water and basic care for animals in CMACC custody

• Clean and maintain animal transport vehicles equipment and facilities

• Educate the public on responsible pet ownership and animal control ordinances

• Maintain detailed records of impoundments investigations and animal outcomes

• Respond to inquiries from the public about animal laws shelter services or animal care

• Conduct inspections of animal-related establishments for licensing or ordinance compliance

• Perform other duties as assigned

Knowledge Skills & Abilities:

• Knowledge of applicable state and local laws governing animal care and control

• Familiarity with court procedures regulations and compliance requirements

• Safe handling techniques for both small and large domestic and wild animals

• Excellent verbal and written communication skills

• Proficient in basic computer operations and clerical systems (e.g. recordkeeping data entry)

• Ability to work independently using sound judgment in urgent and stressful situations

• Strong customer service skills with sensitivity to diverse populations

• Capable of following detailed procedures and conveying information clearly

• Adaptability to changing environments and ability to manage multiple responsibilities

• Ability to work rotating shifts including evenings weekends and holidays

Minimum Qualifications:

• High school diploma or GED

• One (1) year of related experience in animal care enforcement or a public-facing service role

• Must possess a valid North Carolina or South Carolina Drivers License

• Must be able to successfully pass all pre-employment screenings

Physical Requirements:

• Ability to sit stand climb walk crouch stoop squat crawl push and pull

• Light to moderate lifting and carrying; may lift heavy animals or equipment

• Adequate vision hearing and speech to perform essential duties

Sensory Requirements:

• Prolonged focus with use of one or more senses (sight sound etc.)

• Ability to operate in noisy or chaotic environments with frequent interruptions

• Ability to understand hear and distinguish speech

• Ability to comprehend written documentation and maintain accurate records

Working Conditions:

• Work is performed both indoors and outdoors in varying weather conditions

• Exposure to loud noise hazardous materials contagious diseases and aggressive animals

• Work includes interaction with upset or distressed community members

• Use of personal protective equipment (PPE) such as gloves goggles and masks may be required

• Must comply with OSHA safety standards

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street Suite 200 Charlotte NC 28202. Our hours are Monday through Friday 8 a.m. to 5 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to all employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.