Learning & Development Generalist

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Senior Associate

Job Description & Summary

12 months max term contract

All AU location - Hybrid/Full time - Senior Associate

• Showcase your capability to build high-quality training documentation and digital learning assets

• Emphasize your ability to design deliver and evolve learning programs that cater to diverse learning needs

• Flexible work options - work smarter in a way that suits your lifestyle

About the Role

Our Tech Hub team is expanding and were looking for a Learning & Development Generalist to join our vast community of solvers. The Tech Hub team brings our purpose to life by enabling our companys businesses to achieve their technology-driven goals. The work undertaken in Tech Hub covers a range of areas from leading and supporting the company through to the build or adoption of new technology to protecting against risk and delivering valuable data insights that transform our technology capabilities.

The learning and development team is responsible for designing implementing and evaluating training programs for employees within an organisation. Their main goal is to improve the skills knowledge and performance of employees to enhance their skills

productivity and effectiveness in their roles.

As a Learning & Development Generalist you will be responsible for creating and delivering engaging and effective learning materials. You will be involved in working closely with subject matter experts to design and develop learning content.

Youll help solve complex problems by using your skills in:

• Demonstrating experience as a learning and development professional

• Demonstrating experience in designing learning programs and methodologies

• Providing strong knowledge of learning tools learning performance evaluation and feedback mechanisms

• Demonstrating knowledge of change management approaches and Agile delivery framework

• Demonstrating excellent communication and presentation skills

• Providing advice to others as a technical expert who uses your specialised skills

• Solving more complex task problems leveraging basic experience analysis specific guidance provided and judgement

• Providing daily direction and supervision for more junior members of the team (if applicable)

• Planning priorities for the year and manage your own responsibilities and workload based on direction

• Completing bigger tasks with direct contribution to large projects and/or lead small scale improvements

In our Tech Hub team your impact will be seen by:

• Organising learning events including logistics and co-ordinate schedules with other L&D or professional development teams

• Designing delivering and evolving comprehensive learning programs and documentation ensuring learning needs and material are translated into clear and measurable learning objectives

• Researching and curating relevant material reliable resources and updating self-knowledge of the relevant field to support designing and delivering new material

• Building and designing high level quality training documentation for the intended audience including digital learning assets in different modalities and apply a variety of visualisation techniques to design content

• Delivering engaging detailed and high quality instructional learning events in live and virtual environments

• Evaluating monitoring and reporting on evidence of learning effectiveness

• Analysing digital tools and practices to structure learning approaches

Youll also make an impression with these key personal attributes:

• Curiosity: A natural curiosity and eagerness to learn explore new ideas and see past the status quo

• Collaboration: A natural collaborator suited to work in a collaborative culture with a diverse and talented team that values collaboration constructive challenging and mutual respect

• Challenge: Demonstrates the capability to question and challenge ideas decisions and processes in a constructive manner fostering a culture of continuous improvement and innovation while maintaining respect and professionalism in all interactions

• Value Driven: Demonstrates a strong commitment to ethical principles and organisational values ensuring that all actions and decisions align with the companys mission and integrity standards

• Life Learner: Willingness to learn and grow in the Digital Learning capability. Interest in new and emerging technology

• Ability to influence others

• Excellent Interpersonal skills and emotional intelligence

• Detail-oriented

About PwC

At PwC we are a human-led tech-powered community of solvers. We approach problems with curiosity collaboration and willingness to challenge the status quo to develop innovative solutions in partnership with Australian businesses and not-for-profits. Together we strive to make a positive impact and drive meaningful change.

Thats where our people come in. Whether youre just beginning your career or have plenty of experience under your belt we believe your unique perspective can help us to deliver valued insights that make a real impact. Here youll be surrounded by peers who have your back and leaders who support you in an environment that encourages continuous learning and growth.

Your benefits

• Flexible working arrangements for how where and when you work ensuring you thrive while delivering top results for your team and clients

• More opportunities to connect with loved ones with the ability to work up to four weeks from anywhere in Australia and select international locations

• Health and lifestyle perks like a wellness credit and discounted memberships

• World-class development opportunities to accelerate your career

• Strong mentors meaningful work and plenty of networking opportunities

• Dress for your day so you can feel confident and comfortable for whatever your day has in store for you

Our commitment to diversity and inclusion

We empower our people to use their creativity authenticity and human differences to be champions of change and challenge our thinking. At PwC we understand that diverse perspectives are necessary for solving complex problems. We believe that for diversity to truly flourish it must be nurtured in an inclusive environment. Thats why we are committed to fostering a workplace where everyone feels valued to thrive.

PwC is committed to making our recruitment processes inclusive so if you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process please let us know.

Mel Taclay is the Recruitment Manager for the role. As the team experiences high volumes of applications we appreciate your patience to allow for a timely and fair process for all.

No Agencies Please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Adult Learning Theories Analytical Thinking Career Training Communication Content Curation Content Strategy Contract Management Creativity Curriculum Development Data Reporting Design Thinking Developing Presentations Developing Training Materials E-Learning Development Embracing Change Emotional Regulation Empathy Event Set Up Executive Education Facilitated Discussions Facilitate Training Sessions Financial Management 31 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date

August 7 2025