Director of Operations
Director of Operations
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USD 115000 - 135000
1 Vacancy
Job Description
Unlock your potential with Quantum ePay Were a full-service financial technology provider that helps business owners lower their costs earn more money and improve their quality of life.
We offer truly innovative payment processing solutions and an ever-expanding line of products to boost productivity enabling our clients to operate efficiently and effectively in confidence. With a focus on providing exceptional service to our merchants we bestow integrity teamwork passion and delivering reliable service. We are growing and seeking an experienced leader to inspire teams and deliver impactful results!
Were looking for a Director of Operations to bring strategic insight structure and efficiency to our growing organization. This is a key leadership role focused on driving scalable operations improving workflows and aligning cross-functional processes with business goals. Youll be instrumental in identifying areas for improvement introducing new technologies and building the operational foundation that supports long-term growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Own and improve operational workflows systems and procedures to support scalable growth
Evaluate and implement technologies that streamline internal processes across departments
Partner with department leaders to document SOPs define KPIs and remove operational friction
Lead and mentor the operations team including project management CRM ownership customer support IT and deployment
Monitor cross-departmental workflows and surface process improvements that support efficiency and accountability
Oversee internal tools and vendor relationships to ensure system performance and alignment with business needs
Work closely with leadership to align operations with strategic goals and evolving business needs
QUALIFICATIONS:
Proven experience in an operations leadership role preferably in a tech-forward or growth-stage company
Strong background in process improvement workflow optimization and change management
Demonstrated ability to evaluate implement and manage tools and technologies that support efficiency
Excellent organizational and communication skills with the ability to lead cross-functional projects
Tech-savvy with a systems mindset and a passion for continuous improvement
Comfortable working in a fast-paced evolving environment with shifting priorities
High learning agility and a willingness to develop subject matter knowledge in a new industry
Experience in fintech payments or a related industry is a plus
SALARY:
This role includes quarterly profit-sharing bonuses as part of a total compensation package in addition to a full range of medical dental retirement planning and other benefits.
- Base salary range: $115000 - $135000
- Salary including quarterly profit-sharing bonus and comprehensive benefits program range (annualized): $145725 - $169725
LOCATION: This role requires the employee to work fully onsite at our Anaheim Hills location.
WHY WORK HERE
- Awarded Top Workplace of Orange County by the OC Register three years in a row!
- Flex PTO!
- New state-of-the-art open-concept facility with stand-up desks balance boards stationary bikes and more!
- Work hard play hard culture!
- Monthly Beer Socials and BBQs!
- Proven promote from within mentality!
- Benefit offerings:
- Medical dental vision acupuncture and chiropractic
- 401k Safe Harbor; 100% employer match processed semi-monthly up to 4%
- Profit Sharing; paid on a quarterly basis
Required Experience:
Director
Employment Type
Full-Time
