7/15 Customer Service Hiring Event
7/15 Customer Service Hiring Event
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Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
7/15 Customer Service Hiring EventOnsite Hiring Event:
July:00AM-2:00PM MT
371 College Dr Sidney NE 69162
**Must be a Nebraska Resident**
Get a chance to interview live with the hiring team and potentially receive an offer for your next job opportunity!
What does a successful Remote Customer Service Associate do at Fiserv
A Remote Customer Service Associate is smart patient technically savvy customer focused teammate that helps support clients with financial transactions. You will be a problem solver a person who is willing to take the extra step to provide great service and have the knowledge to learn to troubleshoot basic issues and inquiries about electronic payments and services. This is a fast paced high volume Call Center role that can be worked in a remote environment for the right person.
What you will do:
- Receive inbound calls from our bank partners merchants and card holders answering questions while driving issues to resolution to the clients satisfaction. Some of these calls will be technical in nature.
What you will need to have:
- Must Reside in Nebraska
- Minimum of one year of consistent experience working in a customer facing role within the past two years
- Ability to connect to the Internet with an Ethernet Cable with the following Internet speed requirements:
- Ping less than 50 ms
- Download greater than 25.0 Mbps
- Upload greater than 10.0 Mbps
- High School diploma or equivalent
What would be great to have:
- Two plus years of experience in a customer facing Call Center environment preferably with an online bill pay service financial institution or technical support.
- Proven experience using customer service software CRM systems and other relevant technologies and/or in providing customer support through virtual communication channels (email chat video calls) for a minimum of two years.
Things to know:
Pay Rate: $17.00 - $18.00
Paid Training Start Date: August 2025
Training Schedule and Length: 7:00AM to 3:30PM MT Mon-Fri
Working Schedule: Various Shift Schedules
- Holidays worked will be paid at the premium rate of double time and a half
- 1 hours of Mandatory overtime is required in many of our lines of business due to business need. Any mandatory overtime will be paid at 1.5 times your base salary after you have worked 40 hours in a week
- Shift differentials for those working 2nd or 3rd shift
- Benefits including medical dental and vision tuition reimbursement
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Employment Type
Full-Time
