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Our Purpose
At Nourish Care Systems we are currently expanding our Revenue team following our accelerated growth. Reporting to the Head of Customer Success the Customer Success Manager will play a crucial role within Nourish Care.
As a current market leader with over 440000 service users receiving support Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording analysing and sharing of information.
As an employer we offer all the support and development our employees need to grow their skills and expertise and we foster a culture of collaboration and contribution.
About the Job
As a Customer Success Manager at Nourish you will play a pivotal role in ensuring our clients achieve value when using our solution. You will care deeply about our relationships with customers and work collaboratively with them to understand and fulfil their needs. As well as owning renewals for your customers you will be tasked with identifying growth opportunities within your customer base. You will be responsible for a wide range of Home Care customers who use both of our Home Care products. Your goal will be to ensure those customers are using our products in the best way possible and ensure that they are getting value from our solution. To do this you will need to work cross-functionally with different teams and be data driven.
The role and your responsibilities
Personal Profile
Required experience
As an employer we offer all the support and development our employees need to grow their skills and expertise and we foster a culture of collaboration and contribution.
Nourish Benefits:
All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking experience ethnicity age gender faith personalities and styles.
The different skills experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work.
Full Time