Business Development Head of Trust and Safety
Business Development Head of Trust and Safety
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Job Description
PGI is a global consultancy that helps organisations build digital resilience. We deploy our people to implement solutions on behalf of clients or to support them in developing their own capabilities. Our vision is a world resilient to digital threats and online harm. To achieve this we need to grow our team of talented and passionate people. Our clients include some of the most well-known global companies national governments and innovative growing businesses. We operate in an exciting fast-growing sector that bears increasing relevance and importance to nation-states corporates global multilaterals and NGOs.
What youll be doing:
PGIs Client and Business Development function continues to expand driving our successful growth. The responsibilities of the post are focused on our platform and social media client growth and are as follows:
Client Management You will be the lead interface with our platform and social media clients helping them to understand our expertise and services and positioning our capabilities in their context and landscapes. You will grow and expand our existing client base in line with our forward-thinking approach and will help ensure their feedback and insight in turn informs our innovation and product growth.
Client Targeting and Acquisition You will understand how to position PGIs digital investigations and digital safety capabilities proactively into new clients. You will segment and select key services and clients and will leverage PGIs ability to provide compelling proof of concept intelligence in order to begin those conversations on the front foot converting into long term partnerships and relationships.
Renewals and Growth You will work with our clients to both deepen and broader the PGI relationships (both new and existing). You will navigate contracting and renewal process ensuring programs are forward-focused and client-orientated. You will also identify new client themes and areas for PGI support and innovation.
On day one you will bring:
Experience in working with social media platform trust and safety teams and an understanding of global social media organisation trends priorities and corporate risks.
An understanding of online threat/digital risk and fluency in terminology and trends associate with it.
A demonstrated ability to develop sell and grow client-focused solutions and services (particularly to social media/trust and safety clients
Diversity Equity and Inclusion at PGI
As a British company which operates internationally we draw strength from the diversity of our people. Without our diverse team we couldnt do the work we do. We are involved in projects across 80 geographies our people speak 25 languages and come from a variety of backgrounds. By hiring and cultivating a diverse equitable and inclusive workforce we can uphold values that enable every member of the team to thrive while delivering novel solutions to novel problems.
Accessibility at PGI
Every individual has different requirements so we are committed to implementing reasonable adjustments to mitigate physical and non-physical barriers in the workplace.
We strive to make the recruitment process as accessible as possible but if you have any questions or concerns please get in touch.
Please note: We are not accepting applications or speculative profiles from any recruitment agencies. If we require additional resource we will reach out to you.
Employment Type
Full Time