Position: Customer Expert
Work model: On Site
Location: Chania
Employment type: Full-time
What you will do:
- Be the primary point of contact for customer requests representing one of the worlds most esteemed car brands
- Utilize phone calls e-mails and chats in order to provide a seamless customer experience
- Respond to inquiries about products and services offering expert advice on a range of car-related matters
- Resolve issues as they arise addressing customers concerns in a professional and timely manner
- Provide accurate and effective roadside assistance
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Crete!
What you will bring:
- Fluency in Danish
- Very good use of English both in written and spoken language
- A profound passion for cars is a big plus
- Work experience as a customer support/customer care representative for at least 6 months will be preferred
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
- Complete relocation support (flight ticket to Chania Crete pick-up & drop both at no cost to you)
- Free accommodation or extra accommodation bonus throughout the entire employment period
- Competitive monthly salary 2 extra salaries per year
- A generous bonus scheme
- Fully remunerated training by certified instructors
- Health care benefits and numerous other discounts
- Consistent support for anything you may need along the way
- State-of-the-art premises including an amazing activity room with a fully-equipped gym table tennis table and TV
- Free online Greek language courses
- Professional growth & development opportunities within a multicultural safe and fun workplace