Key Account Manager - Enterprise and Campus Network solutions
Key Account Manager - Enterprise and Campus Network solutions
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Job Description
Key Responsibilities:
Client Relationship Management:
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Build and maintain strong long-lasting relationships with key accounts in the enterprise network solutions and campus network solutions sectors.
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Serve as the trusted advisor to clients understanding their network requirements and providing customized solutions for their WAN LAN Wi-Fi and network security needs.
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Proactively manage client expectations address concerns and resolve any issues to ensure the successful delivery of networking solutions.
Business Development & Growth:
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Identify and pursue opportunities for business expansion within existing key accounts by exploring additional network solutions such as SD-WAN Wi-Fi optimization network monitoring and cloud-based networking solutions.
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Collaborate with internal teams to craft and present proposals for network infrastructure solutions tailored to the specific needs of enterprise clients and educational campuses.
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Drive new sales opportunities and revenue growth by selling networking services such as Wi-Fi installations network upgrades managed services and security solutions.
Account Strategy & Planning:
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Develop and implement strategic account plans for enterprise and campus network solutions ensuring alignment with client objectives and company goals.
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Work with senior management to ensure that account strategies are executed effectively with a focus on meeting client needs and achieving revenue targets.
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Conduct quarterly business reviews with key accounts to assess satisfaction measure performance and explore new opportunities for expanding the relationship.
Sales Forecasting & Reporting:
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Prepare and deliver regular sales forecasts tracking key performance metrics such as account growth sales pipeline client acquisition and retention.
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Provide regular updates to senior management on sales performance client feedback and market trends in the networking industry.
Team Collaboration & Support:
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Collaborate with the product technical and customer support teams to ensure that client requirements are understood and met in the design and delivery of networking solutions.
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Train and mentor junior account managers on best practices for managing accounts in the enterprise and campus network solutions sectors.
Requirements:
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Experience: 8 to 12 years of experience in key account management sales or business development with a proven track record of managing enterprise network solutions or campus network systems.
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Technical Knowledge: In-depth understanding of networking technologies including LAN/WAN Wi-Fi solutions SD-WAN network security and cloud-based networking.
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Sales Expertise: Proven experience in B2B sales particularly in selling network infrastructure solutions to enterprises and educational campuses.
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Client Relationship Skills: Strong ability to build and manage relationships with senior-level decision-makers in IT departments CIOs and network engineers.
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Business Acumen: Ability to understand complex business needs and translate them into customized networking solutions.
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Communication Skills: Exceptional communication and presentation skills with the ability to clearly convey technical information to non-technical stakeholders.
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Problem-Solving: Ability to diagnose client needs and offer tailored network solutions driving the successful deployment of technologies like Wi-Fi optimization SD-WAN and network security.
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Leadership Skills: Experience in leading and collaborating with cross-functional teams ensuring alignment on client goals and project timelines.
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Technology Proficiency: Familiarity with CRM systems (e.g. Salesforce) networking products and sales tools.
Education:
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Bachelor s degree in Information Technology Electronics and Communication Computer Science or a related field. An MBA or additional certifications in networking (e.g. Cisco Juniper) is a plus.
team collaboration,communication,technology proficiency,networking technologies,sales forecasting,problem-solving,networking solutions,networking,enterprise,business development,leadership skills,network security,campus,key account development,communication skills,client relationship management
Employment Type
Full Time
