ServiceNow OMT-Architect
ServiceNow OMT-Architect
Posted on :
08-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Title: ServiceNow OMT-Architect
Role Description:
An OMT-Architect (Operations Management Tool Architect) in ServiceNow would be responsible for the design development implementation and configuration of various operational management tools and modules within the ServiceNow platform. The individual in this role focuses on optimizing IT operations incident management problem management change management and more.
Key Responsibilities:
- Solution Design:
- Design and architect solutions within the ServiceNow platform specifically tailored to Operations Management ensuring that the solution meets business requirements.
- Implementation & Configuration:
- Lead the implementation and configuration of ServiceNow OMT modules (e.g. Incident Management Change Management Problem Management etc. for clients.
- Integration:
- Oversee integrations with other platforms tools or IT systems ensuring seamless data flow between ServiceNow and other operational management systems.
- Customization:
- Customize workflows forms and user interfaces within the ServiceNow platform based on business requirements ensuring operational efficiency.
- Performance Optimization:
- Continuously monitor assess and optimize the performance of the deployed ServiceNow OMT solution ensuring that it meets the desired operational goals.
- Best Practices and Governance:
- Ensure best practices are followed in development configuration and implementation. Maintain proper governance for ServiceNow environments.
- Stakeholder Communication:
- Regularly interact with business stakeholders to gather requirements provide updates and ensure that the solution is meeting operational goals.
- Documentation & Training:
- Provide detailed documentation of architecture configurations and customizations. Conduct training sessions for end-users and other stakeholders.
Required Skills & Experience:
- ServiceNow Expertise: In-depth knowledge of ServiceNow and its OMT capabilities.
- ITSM Knowledge: Understanding of IT Service Management (ITSM) processes and best practices (incident change and problem management).
- Architectural Design: Experience designing and architecting solutions at an enterprise level.
- Integration Skills: Ability to integrate ServiceNow with third-party applications and platforms.
- Experience: Typically requires 5 years of experience working with ServiceNow in an architect or lead role.
- Certifications: ServiceNow certifications such as Certified ServiceNow System Administrator (CSA) and Certified ServiceNow Application Developer (CAD) are preferred.
- Leadership & Communication: Strong leadership skills along with the ability to communicate complex solutions to non-technical stakeholders.
Key Tools and Technologies:
- ServiceNow Platform: ITSM ITOM CMDB etc.
- Web Services: SOAP REST APIs for integration.
- Automation Tools: Orchestration Cloud Management.
- Databases & Scripting: JavaScript SQL and basic knowledge of databases for integration and development tasks.
Desired Soft Skills:
- Problem-solving and critical-thinking ability.
- Strong collaboration skills working with teams and clients.
- Ability to manage multiple projects simultaneously.
servicenow,omt architecture,omt,cloud technologies,technical leadership,communication skills,integration strategies,user requirement analysis,agile methodology,system usability optimization,project management
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
