Role Dynamics 365 CRM Solution Architect
Location Jefferson City Missouri (Onsite)
Job Type: Contract
Experience: Minimum 5 Years of CRM (Sales/Customer Insights (Marketing)) product experience required
Key Responsibilities:
- Design implement and optimizes CRM systems to support business goals ensuring they integrate effectively with other systems and enhance customer experiences
- translate business requirements into technical solutions manage the overall CRM architecture and provide guidance to development teams.
- coordinate all aspects of user and license management including new user setup/deactivation roles profiles and permissions
- Understanding of Azure Dev Ops Fabric Integration from Vendor products environment setup security setup
- Conduct Microsoft Dynamics CRM configuration changes including Workflow fields page layouts record types custom settings dashboards and reports
- Ability to communicate (verbal and written) with Microsoft Dynamics business users to understand system requirements and organizational processes
- Communicate with the users to determine problems or design requirements
- Design develop and maintain the overall architecture of Microsoft Dynamics CRM based applications for internal users
- Troubleshoot problems and provide solutions
- Conduct ongoing research on latest Microsoft Dynamics CRM technologies
- Participate in understanding the productivity gain utilizing Microsoft Dynamics CRM technology and calculate the return on investment.
- Review and/or prepare system documentation in accordance to the Microsoft Dynamics CRM process
- Assist in enforcement of project deadlines schedules and methodologies
- Work closely with Quality Assurance team to review testing results or issues
Skills:
- Previous Microsoft Dynamics CRM experience
- Knowledge of Power Apps or ability to learn other programming languages supported by Microsoft Dynamics 365
- Strong communication skills with the ability to communicate with both the business community and the technical community
- Strong analytical skills self-motivation and attention to detail along with an aptitude to excel in technology transformation projects
- Ability to work with external (vendor) customers
- Understanding of general banking operation principles programming logic/processes Jira Agile methodology and querying tools
- Team oriented and possess a continuous improvement mindset.
Regards
Manoj
Derex Technologies INC
Contact : Ext 206
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time