Director, Solutions Engineering, EMEA
Director, Solutions Engineering, EMEA
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Circle is a financial technology company at the epicenter of the emerging internet of money where value can finally travel like other digital data globally nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure including USDC a blockchain-based dollar helps businesses institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.
What youll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization were expanding into some of the worlds strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity Future Forward Multistakeholder Mindful and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.
What youll be responsible for:
Circle is looking for someone to own and build Circles Solutions Engineering function in EMEA. You will play an integral role in defining and executing our solution validation processes across the entire customer lifecycle. From discovery calls to post sales support and implementation you will partner with prospects partners and customers and guide them along their technical evaluation of Circles suite of products and services. You will develop customized PoCs solution diagrams and implementation plans that articulate the value of Circles technology for our customers. You will heavily collaborate with our Product and Engineering teams to provide market feedback and analysis that will influence our product roadmap.
What youll work on:
Recruiting hiring training and coaching a regionally distributed team of Solutions Engineers.
Creating and improving the technical solution validation process for Circle partners and prospects.
Providing day to day support and administrative oversight to the solutions engineering teams that you are responsible for.
Building a capacity and alignment plan to ensure that business development and partner management teams have access to the technical resources that they need to exceed targets in a high-growth environment.
Organizing and conducting internal technical training and continuous development sessions to ensure that the business team stays ahead of product innovations and industry trends.
Leading technical discovery calls to capture requirements feature requests and design elements.
Explaining and demonstrating Circles products to prospective clients to craft a solution that meets the clients desired requirements.
Unlocking deals by designing technical client solutions and collaborating across functions to navigate around potential product gaps.
Working with product and engineering teams to prioritize high impact feature requests implementation audits and deployment verifications.
Gathering market feedback and sharing with internal stakeholders including product and engineering.
Building and maintaining an internal knowledge base with information about current and future products.
Consulting with internal and external stakeholders about Circles products and solutions.
You will aspire to our four core values:
Multistakeholder - you have dedication and commitment to our customers shareholders employees and families and local communities.
Mindful - you seek to be respectful an active listener and to pay attention to detail.
Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence that you do not tolerate mediocrity and you work intensely to achieve your goals.
High Integrity - you seek open and honest communication and you hold yourself to very high moral and ethical standards. You reject manipulation dishonesty and intolerance.
What youll bring to Circle:
12 years experience in sales engineering or technical implementation roles
5 years of managerial experience preferably managing global teams with progressive responsibilities
A data driven approach to operations. You know what metrics are important to technical validation and you know how to track them
Excellent communication storytelling and presentation skills
Experience designing solution validation programs for technical products
You have grown and scaled teams quickly in past roles including expansion into new geographies and markets
You have a passion for enabling and motivating people to do their best work
You work very well cross-functionally and are able to think rigorously and make hard decisions and tradeoffs
You have experience managing remote teams
The ability to thrive on a fast pace environment with high level of autonomy and responsibilities
Track record of designing and implementing complex solutions in the payments space
Interest or experience in blockchain a plus
Circle is on a mission to create an inclusive financial future with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors including but not limited to: relevant experience skill set qualifications and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. Additionally Circle participates in the E-Verify Program in certain locations as required by law.
Should you require accommodations or assistance in our interview process because of a disability please reach out tofor support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
#LI-Remote
Required Experience:
Director
Employment Type
Full-Time
