EL2 - Director Norfolk Island Service Delivery

Title:

EL2 - Director Norfolk Island Service Delivery

Classification(s):

Executive Level 2

Employment Type:

Ongoing Full Time

Salary:

$144716 - $173095 per annum plus 15.4% superannuation

Business Division:

Territories

Branch / Section:

Norfolk Island & Mainland Terr Norfolk Island Service Arrange

Location:

Brisbane

Security Clearance:

Baseline Vetting

Job Reference No:

46862

Contact Officer:

Closing Date:

11.59pm AEST Sunday 20 July 2025

The department supports workplace diversity and values the contribution of people from diverse backgrounds. We encourage applications from Aboriginal and/or Torres Strait Islander peoples people with disability people with cultural and linguistic diversity and LGBTQIA people. The department is committed to achieving gender equality and in particular supporting womens progression into senior leadership.

The opportunity we have available

This is an exciting and unique opportunity in the Commonwealth context to work towards the continued success of the Norfolk Island community. We are looking candidates with demonstrated people-focussed leadership skills and a commitment to continuous improvement. The successful candidate will be resilient and future focused. This position plays a critical role in leading the section that has the responsibility for delivering key government services on Norfolk Island including schooling health facilities policing and a number of service delivery agreements on Norfolk Island. In addition to supporting on the ground service delivery there is a strong policy and governance focus in the role supporting stakeholder engagement in particular with Queensland Government agencies - community consultation and providing recommendations to Ministers. The work is diverse fast paced and involves engagement across the department and government.

This is a challenging role and the successful applicant will demonstrate the ability to:

• Negotiate and lead the provision of high-quality contracted services;
• Develop robust evidence-based policy and implementation strategies; and
• Collaborate in a high-pressure environment and build and maintain productive partnerships and negotiate respectfully and effectively with a broad range of stakeholders
  

Working under the broad direction of the relevant Assistant Secretary and across the Director cohort you will be responsible for:

• Leading a team to research analyse and provide advice on a range of issues impacting communities on Norfolk Island including ensuring fit for purpose governance structures.
• Deliver complex programs and manage major contracts including strategic planning for longer term initiatives and/or major investments or procurements.
• Develop and maintain productive working relationships with a wide array of stakeholders including the Administrator of Norfolk Island Norfolk Island Regional Council community groups and business Commonwealth and State Government agencies.
• Lead and promote quality administrative decision making consistent with approved delegations.
• Provide briefing for the Executive on staffing expenditure recruitment performance management parliamentary and corporate coordination activities.
  
• Plan and monitor of work processes (including contract management) quality assurance practices and setting of performance indicators for the team.
• Work with the Assistant Secretary and colleague Directors to set the overall strategic direction and leadership of the Branch consistent with the priorities established by the Departmental Executive.

Who are we looking for

To be successful in this role you will have a strong experience in working in a diverse environment and also demonstrate the following:

• Experience in policy development skills including a capacity to look at issues from a range of perspectives including consideration of options and potential impacts.
• The ability to deliver complex programs and manage major contracts on time and on budget including strategic planning for longer term initiatives and/or major investments or procurements.
• Experience in applying established legislation policy governance frameworks and guidelines to decision-making in situations that involve complexity and sensitivity.
• The ability to build partnerships and networks across the Department all levels of government with service providers and with the community gaining their co-operation and input.
• The ability to act decisively based on sound judgement and strong analytical thinking and problem-solving skills including the ability to take a strategic perspective and develop long-term plans and solutions.
• Strong oral and written communication skills including the ability to influence and gain acceptance of change.
• The ability to lead mentor and develop others to build an effective high functioning team. Experience managing operational functions and/or teams.

The Director will be ideally based in Brisbane due to the close working relationship required with the Queensland Government. Travel may be required occasionally to Canberra and Norfolk Island.

RecruitAbility minimum requirements

Minimum requirements for this role include:

• Strategic and program management skills including an ability to develop interpret and apply policies and processes.
• Effective people management and leadership skills.
• Ability to engage and influence stakeholders in a professional and effective manner
  RecruitAbility is a scheme which aims to attract and develop applicants with disability and also facilitate cultural changes in selection panels and agency recruitment
  Job applicants with disability who met the requirements are advanced to the next stage of the selection process:
  

Opt into the scheme

• Declare they have a disability and
• Meet the minimum requirements of a vacancy advertised in the scheme
• More information can be found at RecruitAbility scheme: A guide for applicants Australian Public Service Commission.

What else can we offer

We are dedicated to fostering personal and professional development empowering individuals to set goals acquire new skills and cultivate unique qualities that define who they are. We believe that this not only leads to a more fulfilling and happier life but also enhances the overall quality of our work. Some of the benefits we offer include:

• Access to our study Assistance Program that provides paid leave and financial support for you to undertake courses of study that contribute to the improvements of your professional skills and knowledge relevant to our work and broader Australian Public Service.
• Through our investment in learning and development opportunities and a positive performance culture we provide diverse career pathways for our people to enable their mobility and adapt in a rapidly changing world.
• Improve your leadership skills through the departments Professional Coaching Scheme and tailored leadership opportunities for staff members.
• We offer generous leave entitlements of 20 days personal circumstances leave per year with one months accrual of leave credited on commencement and 150 hours of paid annual leave (based on a full-time employee) plus a range of other miscellaneous leave options to support you.
  Join our department and embark on a journey of growth fulfillment and well-being. Experience personal and professional development prioritise your health and be part of a vibrant and positive culture that empowers individuals and drives exceptional performance.

Eligibility Requirements

Employment with the Department of Infrastructure Transport Regional Development Communications Sport and the Arts is subject to conditions prescribed within the Public Service Act 1999 including:

• Citizenship: candidates must be an Australian citizen at the time of submitting your application.
• Health Assessment: The preferred candidate may be required to undergo a medical examination conducted by the departments preferred medical provider.
• Security Clearance: The successful candidate must be able to obtain and/or maintain a security clearance at Baseline. You must be willing to disclose all relevant and required information. You must have lived in Australia or have a checkable background for at least the preceding five years for Baseline Vetting clearances. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website

Timeline and assessment

A selection panel will be established to assess your suitability against the advertised role.
If a merit pool is established it will be valid for 18 months from date it first appeared in the APS Gazette.

Applications open: 27 June 2025
Applications close: 20 July 2025
Application shortlisting: 28 July 2025
Further assessments: 1 August 2025
Selection report finalised: 12 August 2025
Offers and announcements: 19 August 2025

The above is indicative only please reach out to the contact person if you have any questions on the recruitment process or timeframes.

Your application will be assessed against the requirements of the job and the Work level standards. Once the entire applicant pool has been assessed the panel will create a shortlist of applicants. If your application is shortlisted you may be asked to undertake further assessment this may include work sample testing interviews and reference checks.

How to apply

Applications for this opportunity close at 11.59pm AEST Sunday 20 July 2025.

In applying for this position you are not required to address individual selection criteria. Rather you should provide a one page pitch in a PDF document a statement outlining your background capabilities and experiences and how these align with the advertised role. You should also provide a tailored CV in PDF no more than two pages. The capabilities and behaviours required to be successful for this role are identified in the Who are we looking for section.

Your application should be received through the departments online recruitment system. Applications via Indeed will not be accepted.

If you experience any issues with the system please contact the recruitment team onor via email at to discuss an alternative way to submit your application.

Please advise the contact officer if you require reasonable adjustments throughout the recruitment process. The department is committed to the accessibility of our systems. If you identify as someone with disability and you require accessibility assistance or more information please email

Work with us. Apply now!