Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Customer Service Representative
Whitehouse Station NJ 08889 - In-office
50 - 60K (based on experience)
Position Overview:
A leading manufacturing company generating over $150M annually is seeking a reliable and personable Customer Service Representative (CSR) to support daily communication with its steady customer base. The ideal candidate will handle incoming orders by phone and email make outbound calls to regular customers and assist with any questions complaints or routing issues.
This is a full-time in-office role designed for someone who enjoys relationship-based service is comfortable with multitasking and can stay organized while managing various customer needs in a fast-paced environment.
The Ideal Candidate:
Friendly articulate and professional communicator
Comfortable making and receiving calls
Well-organized and attentive to detail
Able to enter and manage orders accurately and promptly
Handles customer issues with patience and care
- Willing to learn internal systems and processes
Key Responsibilities:
Make daily outbound calls to steady customers to take their orders
Receive and process customer orders via phone and email
Enter and track orders in the companys internal system
Respond to customer inquiries issues or complaints and route them appropriately
Maintain positive relationships with long-term accounts
Collaborate with logistics sales and operations teams to resolve issues promptly
Follow up with customers to ensure satisfaction and retention
Qualifications and Must-Haves:
- Excellent phone and email communication skills
Strong organizational and multitasking abilities
Tech-comfortable and willing to learn new systems
Dependable and punctual
Email resume to:
Required Experience:
Unclear Seniority
Employment Type
Full Time
