Care Management Administrative Clerk
Care Management Administrative Clerk
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Job Description
Alignment Health is breaking the mold in conventional health care committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters not only changing lives but saving them. Together.
The Care Management Administrative Clerk is responsible for supporting daily care management business operations. Duties include responding to emails and phone calls and performing general office clerical work which may include customer service word processing data entry and managing mail.General Duties/Responsibilities: (May include but are not limited to):
- Use care management software applications to monitor tasks mail letters write notes and enter data.
- Comply with assigned task due dates as appropriate document accordingly.
- Process incoming mail for care management department.
- Scan forms and upload documents to charts.
- Send electronic faxes and use fulfillment vendor to mail letters.
- Demonstrate ability to locate information accurately and promptly. Recognize work related problems and contributes to solutions.
- Meet specific deadlines. Respond to variations in daily workload by assigning task priorities according to department policies and standards.
- Communicate effectively using good customer relations skills.
Supervisory Requirements:
None
Minimum Requirements:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Experience:
- Required: Minimum 1 year of clerical or administrative assistant experience.
Education/Licensure:
- High school diploma or general education degree (GED) one year of related experience and / or training or equivalent combination of education and experience.
Other:
- Experience with Microsoft Office (Outlook Word Excel)
- Complete administrative tasks correctly and on time.
- Follow instructions and respond to managements direction
- Good interpersonal skills.
- Able to type minimum 35 words per minute (WPM)
- Self-motivated sets and achieves goals.
- Responds to requests for service and assistance meets commitments.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk or hear. The employee regularly is required to stand walk sit use hand to finger handle or feel objects tools or controls; and reach with hands and arms.
The employee frequently lifts and / or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41600.00 - $57600.00Pay range may be based on a number of factors including market location education responsibilities experience etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability age protected veteran status gender identity or sexual orientation.
*DISCLAIMER:Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal be advised that Alignment Health and its subsidiaries will never ask you for a credit card send you a check or ask you for any type of payment as part of consideration for employment with our you feel that you have been the victim of a scam such as this please report the incident to the Federal Trade Commission at If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Healths talent acquisition team please email.
Employment Type
Full-Time
