Service Coordinator
Service Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
Service Coordinator / Engineering Coordinator / Service Administrator
Service Coordinator / Engineering Coordinator / Service Administrator required to join a global engineering manufacturer based in Tuxford.
The Service Coordinator / Engineering Coordinator / Service Administrator shall be office-based in Tuxford responsible for planning and scheduling the Field Service Engineers work providing service support assisting with stores inventory control and liaising with customers and the engineering team. Full product training provided.
The successful Service Coordinator / Engineering Coordinator / Service Administrator will ideally have experience in coordinating scheduling service support booking goods in or a similar customer service role within engineering.
Package
- depending on experience
- Pension
- Additional Benefits
- Onsite Parking
- 25 days holiday plus Bank Holidays
Service Coordinator / Engineering Coordinator / Service Administrator Role Responsibilities
- Coordinate the work assignments and scheduling of the Service Engineers and the profitability of the Service Department.
- Contact customers over the phone to book work and plan for engineers.
- Assist in generating quotes for Chiller service repairs/maintenance agreements.
- Regular use of the company ERP system inputting orders ordering parts and scheduling field service work.
- Liaise with the OOH team
- Responsible for chasing spare parts orders approving supplier invoices booking goods in and assisting with stores inventory control when required.
- Generate purchase orders and liaise with suppliers including sourcing alternative suppliers for critical or delayed parts.
- Manage on-call rotas and coordinate annual leave for the Engineering team.
- Liaise with various engineering departments.
- Full training provided.
Service Coordinator / Engineering Coordinator / Service Administrator Requirements
- Experience in coordinating scheduling service support booking goods in or similar customer service role within engineering.
- Ability to maintain strong professional relationships with existing and new customers.
- Proven experience as a Service Coordinator Sales Coordinator Service & Sales Coordinator Technical Engineer Sales Administrator Inventory Controller or similar.
- Experience using ERP systems Tavant Oracle SAP or similar would be advantageous.
- Good IT skills and proficiency with Microsoft Office.
Required Experience:
IC
Employment Type
Full-Time
